Microsoft Outlook Express may freeze

Discussion in 'ESET Smart Security' started by RJurjevic, Oct 9, 2008.

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  1. RJurjevic

    RJurjevic Registered Member

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  2. Marcos

    Marcos Eset Staff Account

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    Could you please elaborate on this issue? Does it happen to you on a regular basis?
     
  3. RJurjevic

    RJurjevic Registered Member

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    If the Antispam toolbar was already installed before the Outlook Express was started the Outlook Express freezes as soon as you attempt to display the content of one of the e-mail folders. If you install the Antispam toolbar while the Outlook Express is running the Outlook Express works fine.

    Workaround:
    1. close Outlook Express (if frozen kill it)
    2. remove (uninstall) the Antispam toolbar
    3. open Outlook Express
    4. install the Antispam toolbar (while the Outlook Express is running)
    5. work with Outlook Express including the Antispam toolbar
    6. remove (uninstall) the Antispam toolbar
    7. close Outlook Express
     
  4. Marcos

    Marcos Eset Staff Account

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    For me it's been working flawlessly and I haven't seen such issue reports here either. Do you have other plugins for OE installed? Which version do you use? Do you use POP3 accounts?
     
  5. RJurjevic

    RJurjevic Registered Member

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    Location:
    UK
    ESET Smart Security 3.0.672.0
    Virus signature database: 3513 (20081010)
    Update module: 1024 (20080514)
    Antivirus and antispyware scanner module: 1154 (20081010)
    Advanced heuristics module: 1077 (20081009)
    Archive support module: 1082 (20080911)
    Cleaner module: 1032 (20080724)
    Anti-Stealth support module: 1002 (20080723)
    Personal firewall module: 1040 (20080924)
    Antispam module: 1008 (20080708 )


    Microsoft Outlook Express 6.00.2900.5512(xpsp.080413-2105)
    Incoming mail POP3
    Outgoing mil SMTP


    As far as I can see I have a PGP plug-in (Pretty Good Privacy), but do not know how to uninstall or disable it.
     
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