microsoft anti spyware keeps downloading same update????

Discussion in 'other anti-malware software' started by cheater87, Jul 18, 2005.

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  1. cheater87

    cheater87 Registered Member

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    WTF why is this happeningo_O? its annoying is it broken or somthing??
     
  2. ErikAlbert

    ErikAlbert Registered Member

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    I have the same experience.
    My MSAS acts like it has never been installed and starts with the setup assistant and does the same updating over and over again.
    Each time I open MSAS again the setup assistant and again the same updating.
     
  3. cheater87

    cheater87 Registered Member

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    mine says it updated and the update is installed and then i exit out and go update again and it updates it to the one it just updated to
     
  4. bigc73542

    bigc73542 Retired Moderator

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    you can fix the MSAS loop update by following these instructions. (I don't remember where I copied this from but it works just fine)
     
  5. cheater87

    cheater87 Registered Member

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    yikes i'm going to have to be carful i never did anything like this before
     
  6. cheater87

    cheater87 Registered Member

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    what will happen if i wait for the next update to come outo_O will it accept that??
     
  7. ErikAlbert

    ErikAlbert Registered Member

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    I uninstalled MSAS and re-installed MSAS :

    Microsoft AntiSpyware Version: 1.0.613
    This version expires on: 31.12.05
    Spyware Definition Version: 5735

    Is that correct ?
     
  8. cheater87

    cheater87 Registered Member

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    yes it is right
     
  9. cheater87

    cheater87 Registered Member

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    how do you uninstall it properlly?
     
  10. ErikAlbert

    ErikAlbert Registered Member

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    Right Click on the MSAS logo (system tray) and shutdown MSAS (any software has to be shutdown before uninstalling)

    Click on Start / Settings/ Control Panel / Add/Remove Programs
    and uninstall MSAS like any other software.

    Normally that should be enough, but I don't think that MSAS uninstalls its registry completely. So I run my registry cleaner first.

    Then reinstall MSAS and check for updates.


    Although everything was OK, I still didn't like it, because I expected the "Setup Assistant" after uninstall/reinstall and that didn't happen. MSAS opened normally, ready to scan, which means that MSAS wasn't uninstalled completely.
     
  11. cheater87

    cheater87 Registered Member

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    how do u get it to uninstall completely?
     
  12. ErikAlbert

    ErikAlbert Registered Member

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    I don't know, MSAS should do that job, but it doesn't.
    I call that BAD programming.
     
  13. rothko

    rothko Registered Member

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  14. cheater87

    cheater87 Registered Member

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    uninstalling and reinstalling fixed the problem
     
  15. ErikAlbert

    ErikAlbert Registered Member

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    That topic is about Windows XP, I use win2000pro.
    Whatever it was, MSAS failed due to bad programming.
    I can't blame MS anything yet, because it's a beta version.

    Uninstalling software means : remove EVERYTHING and that's why I expected a "Setup Assistant", because that's how MSAS starts after the very first installation and that's the way how MSAS has to start after an uninstall/install, because typical users expect that this will happen.

    Besides that, I wouldn't call MSAS very userfriendly, there is something wrong with that interface or do you call it GUI ?
     
  16. bigc73542

    bigc73542 Retired Moderator

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    I had the loop update problem also and I uninstalled and installed eight times with no fix. But the solution I posted in this thread fixed the problem immediatly ;) It is really easier than it looks in the instructions.
     
  17. ErikAlbert

    ErikAlbert Registered Member

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    Uninstall/re-install worked for me and I assume also for member "cheater87".
    If it didn't work for you bigC and you had to use another method, I'm even more convinced that MSAS isn't able to handle its own updating.

    MSAS isn't able to uninstall itself completely, that's what I call BAD programming.

    bigC, I'm sure that your method also works. So don't take this personal.
    What I don't like is that users have to use that method to fix an updating problem, while a simple uninstall and reinstall is supposed to be enough to fix that updating problem.
    Any typical user and most other users will use the uninstall/re-install method to fix such a problem and that is also the most logical method and should be THE method for each software.

    If an uninstall doesn't work I consider this as ABNORMAL. In other words BAD programming.
    Programmers are also human and they make as many mistakes like anybody else. I work with programmers, so I have experience with programmers.
    Uninstall is supposed to clean EVERYTHING like the software has never installed before, otherwise the word "uninstall" has to be replaced by another word.
    EVERYTHING means all registries, all directories, all files, all settings, whatever, that is related to MSAS.

    MSAS uninstall didn't do that, otherwise MSAS should have started with the "Setup Assistant", which is a 4 step guide with questions to install MSAS properly and that happens after the very first installation of MSAS.
    After uninstalling/re-installing, MSAS should act the same way like the very first installation.

    Member "Cheater" asked more than once, how to uninstall MSAS COMPLETELY, which is a very logical question.
    If MSAS uninstall would have worked properly, Cheater wouldn't even asked that question and I asked myself the same question, when I discovered that MSAS uninstall didn't work properly.

    We users don't have to fix this problem, MSAS has to fix that problem with better programming.
    This counts not only for MSAS but also for ALL softwares.
     
    Last edited: Jul 19, 2005
  18. bigc73542

    bigc73542 Retired Moderator

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    (bigC, I'm sure that your method also works. So don't take this personal.)



    No way I will take it personal. I just posted the solution in case anyone needed it. I am really glad that your problem was remedied without having to go into the windows files. ;) Hopefully Ms will get the bugs ironed out before long. I do like the program and will like it much better when it is out of beta.
     
  19. ErikAlbert

    ErikAlbert Registered Member

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    I agree with your reasons and I would have even mentioned this explicitly in my post, but with all these translations, I often lose my concentration on the subject.
    Your last sentence is what I really want :)
     
  20. Here's the version of MSAS I'm using

    Microsoft AntiSpyware Version: 1.0.614
    This version expires on: 12/31/2005
    Spyware Definition Version: 5735 (7/14/2005 9:10:41 PM).

    I used the same fix as posted by Bigc, and I have to say it is very easy to do. Though I saw it posted at a different forum, not Wilders, when I initially did the fix.

    After you do the fix you should restart your computer and try to update MSAS again to make sure it is working. MSAS should quickly tell you


    * Most recent spyware definitions installed

    * Most recent software installed


    Also MSAS version 1.0.615 is out right now. I haven't installed it as of yet, I'm waiting for now. M$ is saying it will fix the update problems with this latest release. Let's hope so. http://www.microsoft.com/downloads/...A2-6A57-4C57-A8BD-DBF62EDA9671&displaylang=en
     
  21. pamelajoy

    pamelajoy Registered Member

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    Am I suppose to report problems with the program to Microsoft? Or does someone from MS read these forums to find out how the program is working in the real world?

    What is a good registry cleaner? I am very hesitant to mess with the registry.
     
  22. ErikAlbert

    ErikAlbert Registered Member

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    OK. My MSAS BETA1 seems to be up-to-date now.
    I installed the latest version over the previous version without any troubles.
    Although I had "Spyware Definition Version 5735" already, I had to run update again to get version 5735 back.
    What a mess Bill Gates !!!

    Microsoft AntiSpyware Version: 1.0.615
    This version expires on: 31.12.05
    Spyware Definition Version: 5735 (20.07.05 06:20:58 ) :rolleyes:
     
  23. ErikAlbert

    ErikAlbert Registered Member

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    I suggest you read this link about registry cleaners.
    https://www.wilderssecurity.com/showthread.php?t=44779&highlight=registry cleaner
    "I am very hesitant to mess with the registry."
    You are very right about that.
    I still don't have a SAFE Registry Cleaner that works without false positives.
     
    Last edited: Jul 20, 2005
  24. btk2

    btk2 Guest


    Just curious did you read the post just above yours?

    Also MSAS version 1.0.615 is out right now....M$ is saying it will fix the update problems with this latest release.

    So why not just download the latest version then and forget about editing the reg?

    Thanks for posting about the update Heresmyversion. :)
     
  25. akshay_k72

    akshay_k72 Registered Member

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    Its really strange. I have the same programme version and the same definition version but the date (of spyware definition version) is displayed as 12/7/2005!! o_O

    Microsoft AntiSpyware Version: 1.0.615
    This version expires on: 12/31/2005
    Spyware Definition Version: 5735 (7/12/2005 11:12:29 PM)

    Why is this happening? :mad:

    Cheers

    Akshay.
     
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