Hi all, my father (85) bless him, lives some 5000K from me on the other side of Australia, I'm in Sydney he's in Perth. I have always fixed his computer problems with remote assistance using Windows Vista but yesterday we both had to uninstall ESS because we could not get a connection. It is too hard for me to explain to him "interactive mode" so he was on Automatic mode. After both uninstalling ESS and putting NOD32 back on we connected without issue. I would like to run ESS and also have him on ESS but I use remote assistance with him on a regular basis is there a way for us to achieve this please. PS we both right clicked the ESS icon and temporarily disabled the firewall but still no go.