McAfee Virus Scan not updating.

Discussion in 'other anti-virus software' started by acr45, Oct 6, 2007.

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  1. acr45

    acr45 Registered Member

    Joined:
    Oct 26, 2006
    Posts:
    63
    Has anyone been able to update their AV to DAT 5135? It was released yesterday and I still have not be able to receive the automatic update.

    If I still can't update the AV how do I manually update it. I see that on this site

    http://www.mcafee.com/apps/downloads/security_updates/dat.asp?region=us&segment=enterprise

    it has 3 files types to choose from to receive the update.

    Do I choose the .zip file, the .tar file, or the .exe file? Which is best?

    Also what is this that I must have?

    "You must have a current PrimeSupport agreement
    in order to be entitled to download product
    updates and upgrades, including engine and DAT
    updates. By downloading any of these files,
    you acknowledge that you currently have a
    valid PrimeSupport agreement with Network
    Associates."

    I'm using the McAfee provided by AOL and I don't think I have this.

    Thanks in advance.
     
  2. bigc73542

    bigc73542 Retired Moderator

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    it sounds like you are trying to use an enterprise av update on a copy of mcafee home edition. you need to update it through the av options. you should not have to manually update it at all.
     
  3. acr45

    acr45 Registered Member

    Joined:
    Oct 26, 2006
    Posts:
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    well I still can't receive an update. I always get the "No update is available." message, when I know for a fact that there is.
     
  4. bigc73542

    bigc73542 Retired Moderator

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    Posts:
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    Location:
    SW. Oklahoma
    I don't know what the problem is you are having, but all of the years I have used McAfee if it says there is no update available there isn't. And on the weekend sometimes they don't update unless it is an emergency release. You will more than likely receive any available updates on monday.
     
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