I'm sure they have taken steps internally to punish the people responsible for the bad publicity. Whether or not they actually appreciate the severity of what they have done remains to be seen. If the FAQ entry provided above (not my sarcastic one) is an example of their response, there's not much evidence of either understanding or remorse on their part. The more I think about this, I'm actually more annoyed by the FAQ entry than anything else. "No, its not spyware or malware... but, a security problem exists with the code and we recommend you remove it using this tool." would have been a far more appropriate response. People have a hard enough problem with their PC security without sony implying that this huge security problem is safe. Again, if someone has this code - please let me have it. I'd love to add it to the OA dangerous app list.