Manage System Restore

Hello,

I just bought Acronis True Image 9 and updated to 3677 this am.

After doing the update, the Manage System Restore option is no longer listed under the Tools menu or the gui Tools menu; it is, however, visible under Pick a Tool ,and working properly. Is this normal ?

Also the directory was changed from TueImage to TrueImageHome, but not everything was updated in the registry: a couple of keys were still pointing to the now non-existant directory, TrueImage!

Thanks for replying.

 

Hello Minoka,

Thank you for choosing Acronis Disk Backup Software.

Please accept our apologies for the delay with the response.

Please note that some retail versions of Acronis True Image 9.0 Home can differ (including Graphical User Interface) from the latest build of original version (which can be downloaded from our site) of Acronis True Image 9.0 Home. Please do not pay attention to the changes such as changing folder names and changing Graphical User Interface of the program.
If you have downloaded the installation file of the latest build of Acronis True Image 9.0 Home from our site, everything will work correct after installing.
If you will encounter with any problem, please completely uninstall all versions of Acronis True Image 9.0 Home from your machine and then install the latest build (downloaded from our site) one more time.

Also you are welcome to submit a request for technical support. Please provide the step-by-step description of the actions taken before the problem appears. We will investigate the problem and try to provide you with the solution.

If you have any further questions please feel free to ask.

Thank you.
--
Ivan Sarychev