hi all i am getting my new computer this Thursday and i still have prevx installed on old machine this is my problem i change the computer name to my sons name because i am giving him the old machine and i change the name a couple of times so in my prevx it saids Machines Licensed : 3 of 1 so i was able to Deactivated one so now it saids 2 of one and i plan on taking out prevx when new machine comes and reinstalling it in the new one i have prevx and safe-online so what should i do now because i cant deactivated anymore because the error saids this Error: (CHK00 It is not possible to remove another system from this license at this time please help thanks mrgigabyte
Hi mrgigabyte, Just contact Prevx Support http://info.prevx.com/service.asp and they will look after you! TH
Not a problem I do it all the time and they never give me any hassles they are very nice to to communicate with! And if you do it now it's almost work time in there time zone so it will not take long! That is one thing I like very much about Prevx there Customer Service is the best I've seen! TH
thanks Triple Helix you been a lot of help for all my questions i have ask i just contact Prevx Support and their going to back back with me in the next 24 hours so thats enough time before i get the new computer i ask them if they could reset the licenses i figure that what needs to be done , i did uninstalled it untill the new machine comes, i write back after new machine comes and let you know how everything goes thanks again Triple Helix for everything mrgigabyte
