Discussion in 'ESET Smart Security' started by KatK6, May 23, 2011.

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  1. KatK6

    KatK6 Registered Member

    May 23, 2011
    This morning my mum's computer showed signs of Malware infection. Her computer froze and then Internet Explorer shut down. A program then popped up called Malware Protection it said it had detected dangerous files that were downloading things from my computer but I suspected this is actually Malware. We had to shut the first of these pop ups (because it was covering the whole screen) but haven't touched any of the other tabs that popped up.

    We ran a ESET Smart Security scan but it hasn't found anything. The log showed no infected files. Are we safe or do we need to run some other type of scan?

    Also how can I delete any such files/downloads/links from the computer so my mum doesn't accidentally click on them.

    Btw, the ESET ran its last update this morning.
  2. nonoise

    nonoise Registered Member

    Jun 6, 2008
    her computer is infected with fake, rogue antivirus (scareware). right click on the Malware Protection icon (check desktop or start menu), select Properties and check option Target, you'll find the location of the original exe file there. zip and password protect it, then send it to ESET, instructions here, they'll take care of it

    then scan your computer with MBAM
    Last edited: May 24, 2011
  3. yongsua

    yongsua Registered Member

    Feb 9, 2011
  4. clayieee

    clayieee Registered Member

    Apr 14, 2011
    Download G data Fave Av removal tool
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