Macrium Reflect

Discussion in 'backup, imaging & disk mgmt' started by Stigg, Nov 23, 2013.

  1. Osaban

    Osaban Registered Member

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    Thanks, I was using ShadowProtect with Vista for years and only (C) was visible when backing up...
     
  2. Jo Ann

    Jo Ann Registered Member

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    Thanks for the feedback Cruise - I'm just hoping that Frog comes up with a solution! :doubt:
     
  3. Brian K

    Brian K Imaging Specialist

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  4. Peter2150

    Peter2150 Global Moderator

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    Hi Jo Ann

    Have you tried uninstalling Webroot. It's the one thing that is different with my system. Disabling doesn't accomplish the same things.

    Pete
     
  5. Jo Ann

    Jo Ann Registered Member

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    Hi Pete,

    I have not uninstalled WSA, but I did disable it. Frankly, I just don't see the need to uninstall it and I might add that Webroot support concurs, but I do appreciate your interest re the error I'm getting while adding the boot menu option.

    Jo Ann
     
  6. Osaban

    Osaban Registered Member

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  7. Brian K

    Brian K Imaging Specialist

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    Osaban,

    As TRF mentioned, backup the entire drive. If you have an OS issue you only need to restore the OS partition. Partition #4.
     
  8. Peter2150

    Peter2150 Global Moderator

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    You might try uninstalling it to rule it out. The problem with disabling it is you still have drivers active and may well also have services running. A complete uninstall is really the only way to completely rule it out.
     
  9. Osaban

    Osaban Registered Member

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    Indeed it is, I also know that partition #6 is the original Win 8 recovery that came pre-installed with the machine...
     
    Last edited: Aug 3, 2016
  10. Brian K

    Brian K Imaging Specialist

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    Osaban,

    Can you try this? It tells you which Recovery partition is being used.

    From an administrator Command Prompt type

    bcdedit /enum all > C:\bcdedit.txt

    Search for "volume". Find which volume relates to \Recovery\WindowsRE\WinRe.wim

    HD Volumes start at 1
     
  11. TheRollbackFrog

    TheRollbackFrog Imaging Specialist

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    No feedback as of yet, Jo Ann... still waiting.

    Can you try one more thing for me. Do the same thing I asked for in THIS post with one exception... bring REFLECT up and run it "As administrator" instead. You can do this by finding REFLECT in your Programs Menu and <right-click> it and select "Run as administrator."

    Lemme know what happens...

    PS- was the original TRIAL installation done under an Admin or non-Admin account?
     
    Last edited: Aug 2, 2016
  12. TheRollbackFrog

    TheRollbackFrog Imaging Specialist

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    Cruise, at al, your above mentioned TRIAL support policy seems to have changed according to their SUPPORT OPTIONS page... FYI!

    PS- @Cruise and @Jo Ann , see your PMs
     
  13. XIII

    XIII Registered Member

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    Three failed Windows 10 Anniversary Update installs so far…

    Luckily I can quickly restore my Windows image using Reflect and try again!
     
  14. Brian K

    Brian K Imaging Specialist

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    XIII,

    Which method were you using?
     
  15. Jo Ann

    Jo Ann Registered Member

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    Hi Frog,

    Per your suggestion (above) I ran Reflect as administrator and again attempted to add the boot menu option - receiving the very same error! Btw, I also downloaded the PE 5 version and again tried adding the boot menu option, with the same result. :(

    To answer your PS question, I installed MR under my account (which has administrator rights). I have never had an issue installing any of my apps under my account.

    Regards,
    Jo Ann
     
  16. Jo Ann

    Jo Ann Registered Member

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    Ok Pete, per your suggestion I uninstalled WSA, rebooted and then tried adding Reflect's boot menu option - no luck (same error)!

    Jo Ann
     
  17. TheRollbackFrog

    TheRollbackFrog Imaging Specialist

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    @Jo Ann and @Cruise , Another suggestion in your PMs...

    PS- don't download anything, just follow the instructins in your PM and try the "Add BOOT Menu" again...
     
    Last edited: Aug 2, 2016
  18. Peter2150

    Peter2150 Global Moderator

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    Good. Even if it didn't work, it does eliminate a question mark. Tis a puzzle, as this should be simple
     
  19. Peter2150

    Peter2150 Global Moderator

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    Hey, I know this is a totally dumb question Jo Ann, but you don't automatically shadow your system by chance
     
  20. Cruise

    Cruise Registered Member

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    @ Frog / Pete,

    As mentioned in my last post, I incurred the same Boot Menu Option error with v6.1.1225 (April/May time-frame) that JoAnn is now experiencing so I removed the trial version from my PC. If a solution is found for the Boot Menu Option error I'd sure like to do another trial; do you guys know if Macrium permits more than one trial?

    Cruise
     
  21. TheRollbackFrog

    TheRollbackFrog Imaging Specialist

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    At the moment only 1-trial is accepted, but minor pleading with the email Support Channel <Support@Macrium.com> or with their Sales folks will get you what you want.

    And if that doesn't work... we can talk some more :cool: :D
     
  22. Cruise

    Cruise Registered Member

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    I appreciate the tips - I'm definitely interested IF the cause & solution to the Boot Menu Option Error is found...
     
  23. Osaban

    Osaban Registered Member

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    Brian, I followed your instructions but nothing seems to happen on the command prompt after typing your text. It is not important anyway as I have screenshots of all the partition tables this machine had, namely Win 8, 8.1 and now 10. Partition #6 is the same in all of them. I presume I can safely delete partition #6 being Win 8 recovery (it is 20 GB of space).

    Looking at the partition table seen by Macrium and the one seen by Windows, with Macrium there is Partition #3 which is not present with the one in Windows. Is that related to Macrium? Thank you so much for your help...
     

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  24. Brian K

    Brian K Imaging Specialist

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    Osaban,

    Look in the C: drive root. It creates a text file called bcdedit.txt. Do a search for "volume" as described above. When you know the relevant Recovery partition being used you could delete the unused partitions. Then you will have less to backup.
     
  25. Brian K

    Brian K Imaging Specialist

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    Partition #3 is the MSR. It doesn't appear in Disk Management.
     
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