lost validation code

Discussion in 'ewido anti-spyware forum' started by Razzputin, Jun 28, 2006.

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  1. Razzputin

    Razzputin Registered Member

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    I can not find my validation license for 3.5 and I am unable to un install it from the add remove programs. I lost a lot of programs from the list?? (but that is another problem/question) If I can find the license I would just upgrade over the top of 3.5. Any suggestions?
     
  2. honeybunny

    honeybunny Suspended Member

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    Because of your Code, send an E-Mail to the ewido Support. Surely they will send you your old License Code again. Use here the same E-Mail Adresse from the past.
     
  3. Bubba

    Bubba Updates Team

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    If you will go to the ewido Sales support link below....there is a My account button in the Top right side that takes you to a page with a few options that might be a way to get your 3.5 code info.

    This link---> http://shop.element5.com/ccc/index.html?publisherid=50867

    Also....it is recommended to un-install the 3.5 version....so I would definetly suggest you consider dealing with that issue and not install over the top.

    HTH,
    Bubba
     
  4. Razzputin

    Razzputin Registered Member

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    Thanks for the replies. I went into"c" and uninstalled from there. i then d/l 4.0- and installed, funny though , it never asked for another key/code? I did 2 scans and it seems faster.
     
  5. Bubba

    Bubba Updates Team

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    During installation it shouldn't.

    With the GUI open....what does the Status tab\Your license section to the right say....Trial version :doubt:
     
  6. Razzputin

    Razzputin Registered Member

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    yes 4.0.... trial.

    Now that I un installed 3.5, how would I get a validation code ?
     
  7. Bubba

    Bubba Updates Team

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    Once you have found your 3.5 license or attempt to get your 3.5 license as mentioned in an above post....you will follow the below suggestion by vinzenz.

     
  8. Razzputin

    Razzputin Registered Member

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    I emailed them as I can not access my account. I was using the free 3.5 version, maybe this is why?
     
  9. Bubba

    Bubba Updates Team

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    If you never paid for ewido....I would assume then that you never had a 3.5 license code since you do not need or get a license code for a trial version :doubt:
     
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