Lost all e-mail clients and web browsers

Discussion in 'ESET NOD32 Antivirus' started by Paul_E, May 22, 2008.

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  1. Paul_E

    Paul_E Registered Member

    Joined:
    Aug 27, 2007
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    Dollar
    Having read the suggestion that after uninstalling NOD32 all of the Eset folders should be deleted prior to reinstalling, I am now left with no e-mail clients or web browsers listed so its impossible to tick the checkboxes..
    Tried a reinstall followed by a repair, but the sections still remain blank.
    Any suggestions?

    Paul
     
  2. Bubba

    Bubba Updates Team

    Joined:
    Apr 15, 2002
    Posts:
    11,271
    If after executing your browsers and\or e-mail clients they do not show up, you can manually add the executable for those programs.

    Follow the below links of the tutorial for adding items:
    * E-mail clients

    * Web browsers

    Bubba
     
  3. Paul_E

    Paul_E Registered Member

    Joined:
    Aug 27, 2007
    Posts:
    52
    Location:
    Dollar
    e-mail clients & web browser data missing

    In advanced mode under e-mail clients & web browser there is a window that populates itself with any programme that you use to access the internet or send e-mails.
    I have just reinstalled Eset AV v3 after trying another AV and now this window remains blank. As a result I can't check the relevant boxes to ensure the data transfer is properly checked as they don't exist. I have followed vearious recomendations on here for doing a clean install, also have a registry remover from Eset but still this remains blank. I have posed the question to Eset but I am still waiting for a response. This very same issue happened about a year ago and someone from Eset UK talked me through a procedure, which actually worked but I don't remember what it was now. Has anyone else experienced this and knows the cure?
    Operating system is XP Pro.

    Paul
     
  4. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,409
    Re: e-mail clients & web browser data missing

    Try reverting all settings to defaults to see if it helps.
     
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