Loss of internet connection

Discussion in 'ESET Smart Security' started by KC2IFR, Jul 19, 2008.

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  1. KC2IFR

    KC2IFR Registered Member

    Joined:
    Jul 10, 2008
    Posts:
    2
    When using ESS and enabling the firewall, sometimes I loose my connection to the internet. I use a dlink router AND I use Vonage which has somekind of router/modem in line also. If I turn off the firewall, the problem goes away.
    Usually when I loose the connection it happens when I am not on the computer......the computer is on line but inactive.
    When I decide to use it, Windows says I lost my connection. I have to restart windoz to clear the problem. Using Windoz XP home. Other than than that, the program is great.
    Thanks,
    Bill
     
  2. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,034
    Location:
    California
    Hello,

    Please make sure you have the latest version of ESET Smart Security installed, as well as the latest firmware for your D-Link residential gateway and the Vonage VoIP ATA adapter.

    Regards,

    Aryeh Goretsky
     
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