Look'n'Stop Licence has changed

Discussion in 'LnS English Forum' started by TBR, Feb 14, 2007.

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  1. TBR

    TBR Registered Member

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    Hello,
    I have a license for look'n'stop and i have been using it with no
    issue for some time, recently it popped up looking for a license number
    at startup so i got out my licence e-mail and got the validation code
    and entered this only to find that it will not validate.

    One thing that is different though is the Code, the previous code
    contained in my registration e-mail was F6CE6E1CE84A, whilst the code
    currently shown is D919CECDE4C3 and i cannot see anywhere to change the
    code.

    Please advise what i should do?

    I tried to send a message to looknstop@soft4ever.com but it bounced with the following message:-

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:

    looknstop@soft4ever.com
     
  2. LoneWolf

    LoneWolf Registered Member

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  3. MickeyTheMan

    MickeyTheMan Security Expert

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    Resend the email as it is the right email addy and only due to a glitch should have it been sent back.

    As for the code it cannot be changed. It's the serail number that will.
    Have you reinstalled lns on another computer or even installed another operating system as this would explain the change of code
     
  4. TBR

    TBR Registered Member

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    I have upgraded the PC recently, so that will probably explain it then.

    look'n'stop is only installed on the 1 PC however.

    I would add that i have recently installed Vista Home Premium 64bit on my machine and intend on using Look'n'stop on that as well so that it will be protecting Vista and XP on the same machine (Dual Boot), Does that mean that my code will change AGAIN when i install Look'n'stop on Vista?

    I imagine quite a few folks will have this issue if thats the case.
     
    Last edited: Feb 15, 2007
  5. MickeyTheMan

    MickeyTheMan Security Expert

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    Yes any change of operating system on a machine will issue a new code for which you then need a new serail number.

    An email to look&stop providing details of old & new code will get you the new serial number
    Response is usually pretty fast. Your code is valid for 30 days without loosing application filtering so don't panic.
     
  6. Phant0m

    Phant0m Registered Member

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  7. TBR

    TBR Registered Member

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    I have an updated licence now, thanks for the help.

    But i was wondering, will this happen to loads of people when they upgrade to vista and 2.06?

    And will i be able to legally use Look'n'stop on a Dual boot system with Xp and Vista on the same machine?

    I suspect im going to need another licence code again when 2.06 comes out and i put it on Vista, meaning 2 licence keys, one for each OS, even though its one machine.
     
  8. RyanM

    RyanM Registered Member

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    Look 'n' Stop v2.06 is an 'e-mail/serial number' combination (and not a 'hardware ID/serial' combination as in previous versions) which means that the same e-mail address and serial number can be used to register LnS on both operating systems, am I right?

    But this brings up an ethical issue: If one person buys one license for LnS, shouldn't that person be entitled to use the same registration info on 2 operating systems on the same PC if he/she is the only one using the PC?

    Ryan
     
  9. Frederic

    Frederic LnS Developer

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    Hi RyanM,

    This is not a issue, it is allowed to use the same licence for multiple OS on the same PC.
    Even with the 2.05 version this was not an issue, since we were giving a second serial for that particular case.

    Regards,

    Frederic
     
  10. RyanM

    RyanM Registered Member

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    That's wonderful and refreshing news :D

    Ryan
     
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