loader fatal oeror: boot drive (partition)

Discussion in 'Acronis True Image Product Line' started by douglaswaddell, Nov 14, 2004.

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  1. douglaswaddell

    douglaswaddell Registered Member

    Nov 14, 2004
    I am a new user, and made my first clone of drive C onto by drive g (drive G is a brand new drive and is to be used sololy as a back-up drive for the operating system, and data back-up.) The clone was successful but when I restart I get the message:Acronis loader fatal error: "Boot drive (partition) not found Press enter to try to boot you OS." When I do this, it does boot, but using drive G. I wanted to continue to use drive C exclusively for day to day operation, and use drive G as a backup only. I drived the XP system restore but it did'nt help.
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello douglaswaddell,

    Thank you for using Acronis True Image (http://www.acronis.com/products/trueimage/).

    We are really sorry for the inconveniences.

    Please contact support@acronis.com and provide us with the report.txt file:

    - Download Acronis Report utility from http://www.acronis.com/files/support/AcronisReport.exe;
    - Run Acronis Report utility and select the "Create bootable floppy" option;
    - Insert a blank floppy disk in the floppy drive and proceed with creating the bootable diskette;
    - Boot the computer under consideration from this diskette and wait for report creation process to complete;
    - Send us the report.txt file from the floppy disk.

    This would provide us with detailed information on the hard disk partition structure.

    Thank you.
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