Hi. I have been trying to chat to technical support on the Novatech Computer site. http://www.novatech.co.uk/novatech/hdcontacts.html Whenever i start a conversation with the staff i can put in my question and see their initial response , but after that though, any response from them i can no longer see on the screen. All i see is "Agent typing" ? Is NOD32 blocking the chats ? I have ruled out my NAT router, and have asked the makers of admuncher about this also but no one seems sure. I have no other security software and use Internet Explorer 7. Hope you can help or at least rule out NOD32 as well. NOD32 Version 3.0.650.0 XP Pro SP2 Thank you.