Live backups on Linux

Discussion in 'Acronis True Image Product Line' started by AlexM., Mar 11, 2005.

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  1. AlexM.

    AlexM. Guest

    I'm using True Image 8.0 (build 879) on Linux with a 2.6.10 kernel.

    Every time I try to do a live backup of a currently running partition I get:

    "Cannot create the image of the logical drive sda1 because it is currently in use by running applications or the logical drive contains bad sectors."

    I know that there are no bad sectores on the drive since this is on a RAID5 array with constant monitoring. And there are, of course, running applications on the disk (including trueimage), but I had understood that trueimage would work regardless of whether the parition was in use. Is this not the case or is there something else I should be checking?

    I have tried re-installing a few times, and one thing that I have noticed is that the kernel modules do not appear to be getting re-built. When I first did the install, I had to let the installer build the modules for my current kernel. Every time I have tried installing since then, it has not prompted me to create the modules, everything has just proceeded automatically. The reason this concerns me is because I have re-compiled my kernel since I did the initial install of Acronis so it is possible that the kernel modules might not be working correctly.
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello AlexM.

    Thank you for choosing Acronis True Image Server for Linux (http://www.acronis.com/enterprise/products/ATISLin/).

    Since this problem is rather complex we need to investigate it more thoroughly. Could you please send a letter with the link to this thread to support@acronis.com indicating that you want to contact Marian Fadeeva. She will certainly help you with the solution.

    Thank you.
    --
    Ilya Toytman
     
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