list of supported hardware ???

Discussion in 'Acronis True Image Product Line' started by bottom, Aug 25, 2006.

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  1. bottom

    bottom Registered Member

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    hi

    planning to build a new system...
    is there a list of the hardware supported by latest TI build(s) ?

    or do i have to do "TRIAL & error"
    to find out hard-ware problems the hard-way ?

    thx


    bottom
     
  2. Xpilot

    Xpilot Registered Member

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    I would be tempted to look at your build proposals from a different perspective. If you put forward a list of the hardware and operating system that you would like to use I am sure that many individuals and, where Acronis have tested those particular items, will come back with helpful comments. If you are choosing leading edge products which are new to the market you must expect to be a bit of a pioneer and trial and error may be the only way forward.
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello bottom,

    Thank you for choosing Acronis Disk Backup Software.

    We are sorry for the delayed response.

    Please note that the type of supported storage devices and system requirements can be found in the Acronis True Image 9.0 Home
    System requirements
    page on the web site.

    Please also note that when Acronis True Image is running under Windows, it works with all the hard disk drivers detected by the operating system and uses the same drivers that Windows uses. The standalone version of Acronis True Image (when booted from Acronis True Image Bootable Media) has it's own assortment of drivers for the wide variety of modern hardware. Should you experience a problem with your hard drives or any other supported storage device when accessing from rescue mode, please provide us with the exact vendor and model of the device you use, submit a request for technical support and we will help you solve the problem.

    Thank you.
    --
    Aleksandr Isakov
     
  4. bottom

    bottom Registered Member

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    have now set up a "new" system with a
    "Dawicontrol DC-150" Serial ATA RAID controller...
    (Silicon Image Sil 3112 Chip)

    created a RAID 0 (=Mirror) set with two HDs...

    when using (latest, full version) TI Rescue CD
    i get a message saying that for this device
    only RAID Level 1 (=Stripe) is supported
    after that TI starts as usual but shows both HDs as individual drives
    which have (of course) identical content...

    thus, if i ever had to restore/backup using the current rescue cd
    i would have to rebuild/synchronize the mirrored drives afterwards...
    with my 250gb HD and the PIII cpu this takes (almost exactly) 3 hours !!!

    better than nothing,
    but would be nice if TI supports raid 0 for this rather old controller,
    will try my luck with setting up a Bart PE in the meantime...

    thx


    bottom
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello bottom,

    Please accept our apologies for the delay with the response.

    I am afraid that at this moment all the current versions of Acronis True Image support this particular RAID controller only in RAID 0 configuration. The reason is that the drivers for it are not provided by the vendor as open source.

    As you mentioned a possible workaround is to use bootable CD created using Acronis True Image plug-in for BartPE allowing you to boot the computer into a Windows-like environment loading the appropriate drivers for any hardware devices installed in your computer at startup.

    Thank you.
    --
    Aleksandr Isakov
     
  6. Menorcaman

    Menorcaman Retired Moderator

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    Location:
    Menorca (Balearic Islands) Spain
    Hello Aleksandr,

    According to bottom's post at #4 above, his hard drives are configured as RAID 0 and the error message he receives from TI states that only RAID 1 is supported.

    However, it should be noted that his Dawicontrol DC-150 Serial ATA RAID controller is a separate PCI card with its own on-board BIOS. This may well be confusing TI when in the Linux based boot rescue environment.

    Regards
     
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