Lights are on, but is anyone home?

Discussion in 'Trojan Defence Suite' started by dislike log in, Jan 14, 2005.

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  1. Hi. I've written DiamondCS twice through their web email form (the first time I waited about 2 weeks, the second about 4 days) and have not had any reply yet, so I thought I would try here. What I wanted to know if it would be possible to change the name that TDS-3 is registered to...the person it was previously registered to (mother) is no longer with us and I would certainly feel better if I could have it transfered to my name instead. Let me know and I'll provide the keyfile for you. Thanks.
     
  2. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    send an email to support@diamondcs.com.au and they will look into it for you

    I've found email more reliable than the web form
     
  3. Pilli

    Pilli Registered Member

    Joined:
    Feb 13, 2002
    Posts:
    6,217
    Location:
    Hampshire UK
    Hi dislike log in, I'm sorry to hear about this, DCS have had their holdays over the past three weeks and as DVK stated normal email is usaually more reliable.

    Than you. Pilli
     
  4. Wayne - DiamondCS

    Wayne - DiamondCS Security Expert

    Joined:
    Jul 19, 2002
    Posts:
    1,533
    Location:
    Perth, Oz
    Hi there,
    Can you please private message me your email address so we can search for your support requests? We've mostly cleared the holiday email backlog now.
    We apologise for any inconvenience, but in the meantime you're free to use your mothers license as your own.

    Best regards,
    Wayne
     
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