License Validity .. what's the matter?!

Discussion in 'ESET Smart Security' started by stimulator32, Aug 3, 2009.

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  1. stimulator32

    stimulator32 Registered Member

    Joined:
    Jan 12, 2009
    Posts:
    104
    Hello,

    today afternoon the license validity was apparent on the main interface of ESET's EGUI ..

    but after the last update .. it disappeared !

    I tried to check the validity many times :

    0.jpg

    but the result was :

    04-08-2009 03-24-16 AM.jpg

    When will you rectify this nodus ?!

    Many Thanks ..
     
  2. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,032
    Location:
    California
    Hello,

    I just tried verifying the license validity in a copy of ESET Smart Security and it worked. Perhaps you have created a rule in ESET Smart Security's Personal Firewall which blocks access to exp01.eset.com and/or exp02.eset.com or another program/device running downstream of your connection is blocking access to them? These are the hostnames of the servers used to query the license expiration dates.

    Regards,

    Aryeh Goretsky
     
  3. stimulator32

    stimulator32 Registered Member

    Joined:
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    Posts:
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    No one of these mr. Goretsky .. I didn't create any rule that relates to these servers ..

    And I want to say that the license validity disappears not always .. so sometimes appears and sometimes disappear ..
     
  4. stimulator32

    stimulator32 Registered Member

    Joined:
    Jan 12, 2009
    Posts:
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    Yes .. you are right agoretsky ..

    I have delete all new rules .. then I check the validity :

    04-08-2009 08-04-44 AM.jpg

    Many Thank ..
     
  5. Pixelize

    Pixelize Registered Member

    Joined:
    Sep 11, 2008
    Posts:
    7

    Just in case this may help:
    I've had the 'Please enable access to the expiration database server exp01.eset.com' problem with ESET NOD32 4.0.474 license verification and it got solved as soon as I included exp01.eset.com in Internet traffic protection -> HTTP,HTTPS -> Address management -> right hand side panel lists -> allowed addresses.
    License expiration doesn't appear in the main interface page anymore though.

    Cheers,

    Pixelize
     
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