License About to Expire

Discussion in 'ESET Smart Security' started by RickFriedman, Oct 23, 2010.

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  1. RickFriedman

    RickFriedman Registered Member

    Joined:
    Jun 15, 2004
    Posts:
    13
    Location:
    New York City
    I am running ESET Smart Security 4. Yesterday, it indicated that my license is going to expire in 14 days. So, I went to the ESET site and successfully renewed my license for a year.

    My question is, will Smart Security automatically "know" that I have renewed the license? So far, it still thinks the license is going to expire.

    Thanks for the help,
    Rick
     
  2. stratoc

    stratoc Guest

    you did put the new user name and password in?
    you will get this in an email.
     
  3. BFG

    BFG Registered Member

    Joined:
    Oct 27, 2004
    Posts:
    482
    Location:
    San Diego
    Hello,

    This article explains the delay in showing the new date.

    BFG
     
  4. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    If you renew a couple of days before the license expiry, you shouldn't normally get a new username and password and your current license will be prolonged, starting from the date of expiry. That means you won't lose a single day from your current license and you won't need to care about entering a new username and password. However, when your current license is prolonged, it make take up to 24 hours for the license details to propagate to all servers.
     
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