Leapfrog People are the Greatest!

Discussion in 'FirstDefense-ISR Forum' started by SourMilk, Jun 30, 2008.

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  1. SourMilk

    SourMilk Registered Member

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    I just received my FDISR download email from Todd and wanted everyone to know that their customer support is exemplary. They truly value their user base. A heartfelt thank you and a wish for continued success to the Leapfrog crew.

    SourMilk out
     
  2. Peter2150

    Peter2150 Global Moderator

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    I strongly suspect you will not find any argument on that here.:thumb: :thumb: :thumb:

    Pete
     
  3. Leapfrog Software

    Leapfrog Software Leapfrog Management

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    Thanks guys!
     
  4. EASTER

    EASTER Registered Member

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    Without a doubt, a class in and of themselves.

    This is the most revered group of programmers and support i can honestly say i have ever had the good fortune to been recipient of, their outstanding flagship model product FD-ISR (Genuine) version which is been flawless in every way for me. And whatever issue rose was quickly and promptly remedied with amazing ease on their part.

    Yep, this member agrees wholeheartily with those sentiments.

    Great group Leapfrog, and my deepest thanks alike for them even fashioning then introducing their exciting FD-ISR product on users behalf everywhere no matter how short-lived. ;)

    EASTER
     
  5. Leapfrog Software

    Leapfrog Software Leapfrog Management

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    The next round of virtual beer is on me!
     
  6. Acadia

    Acadia Registered Member

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    Hey, alright!! Getting virtually drunk leaves no hangover, soft of like the Freeze function! :D

    Acadia
     
  7. ErikAlbert

    ErikAlbert Registered Member

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    I have alot more time to drink beer, since I use the Freeze function and it keeps my beer cold. ;)
     
  8. Huupi

    Huupi Registered Member

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    Hi Todd,hope we're in for some big surprises beyond our expectations,i guess you're not drinking beer 24/7,rumors get it that you're working on something special. :D
     
  9. pandlouk

    pandlouk Registered Member

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    Leapfrog guys,

    simply ROCK!!!


    The best support I ever had!

    Todd even thanked me for helping them (to help me). :eek: :eek: :eek:

    A big THANKS to you guys!!!

    Panagiotis
     
    Last edited by a moderator: Jul 3, 2008
  10. Tony

    Tony Registered Member

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    Go to agree, theres no one to beat these guys :)
     
  11. Leapfrog Software

    Leapfrog Software Leapfrog Management

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    I am touched. Another round of virtual beer for all!
     
  12. Acadia

    Acadia Registered Member

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    Ditto all of the above! :cool:

    Acadia
     
  13. stapp

    stapp Global Moderator

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    Same here, the support is just great. I am sure Todd must be a triplet the amount of multi-tasking he seems to do. :)

    Thanks Todd for fixing in a couple of minutes, via pm's, a copy/update icon error that I have always had.
     
  14. EASTER

    EASTER Registered Member

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    You guys are simply the best, and this once again proves it!!

    I hope your group knows FD-ISR (Genuine) is Truly Legendary in nature and the very best ISR ever conceived bar none P.E.R.I.O.D.

    I can attest for that from personal experience as well as a multitude of your many other satisfied customers.

    I wouldn't be a bit surprised if Leapfrog takes this exciting product to even newer heights in the future.

    Open up a wishlist and watch THAT topic fill up :D
     
  15. WilliamP

    WilliamP Registered Member

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    Todd has helped me and I appreciated it. When you have a great program and then add great support it can't be beat. I still don't understand why FD had any business problems. Thank you and the best of luck.:thumb:
     
  16. ErikAlbert

    ErikAlbert Registered Member

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    Because average users don't understand FDISR, they look at the used space and the speed, compare it with RollbackRx or Returnil and then decide to use the faster one with less space. They evaluate FDISR like a game.
    FDISR has a longer learning curve and they don't have the patience to learn how to use FDISR efficiently.
    Returnil is easy : ON or OFF, like a light switch and that's it, they don't even see the disadvantages of Returnil.
     
    Last edited: Jul 4, 2008
  17. twl845

    twl845 Registered Member

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    If I lost my FD-ISR I would fall on my sword. :argh:
     
  18. EASTER

    EASTER Registered Member

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    Agree totally.

    FD-ISR (Original) is not just another run-of-the-mill recovery product but one where a lot of thought has been put into making it as completely efficient & stable as any software could possibly be, and this user is not been disappointed one time at all. That makes a HUGE difference and is a credit to their superior programming skills and talents which have gone into it.

    EASTER
     
  19. danny9

    danny9 Departed Friend

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    Todd,

    When we purchased our versions from various companies it was stated there would be a maintance fee, charged yearly, to cover updates and support.

    I realize the time and efforts on your part to keep FD-ISR alive and running.
    This is greatly appreciated.

    Due to the fact that BootBack is now gone, I'd be more then willing to pay you these fees to help in your efforts with FD-ISR.

    Whatever you decide, count me in.

    Much success,
    Dan
     
  20. Dark Shadow

    Dark Shadow Registered Member

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    I have not Had the pleasure as you folks of Leapfrog experiences but I am a very happy purchaser of FirstDefense-ISR through Horizon Datasys.I took on this product with the 14 day trial and did not even go the term.I glady purchsed this product today.Just wanted to say thanks Leapfrog for this brillant piece of software.:D
     
  21. ahriman

    ahriman Registered Member

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    I concur with Danny9:
     
  22. Peter2150

    Peter2150 Global Moderator

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    I'd sure agree with that myself.

    Pete
     
  23. Tarnak

    Tarnak Registered Member

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    Are you sure you purchased this product, and not FDISR Rescue?

    Because as far as I can tell FD-ISR is no longer avialable to buy. I got mine late last year before it was discontinued. Sorry, if I am misunderstanding.:)
     
  24. Dark Shadow

    Dark Shadow Registered Member

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    Yes The rescue.I thought it was the same just different company.I guess I am wrong.So what is this one you folks are refering to.What did it do differently thanks
     
  25. Tarnak

    Tarnak Registered Member

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    Erik Albert says like it is.LOL

    https://www.wilderssecurity.com/showpost.php?p=1249630&postcount=2

    If you read the rest of the thread it should answer your questions.:D

    PS Basically you only get 2 snapshots as opposed to, upto 10 snapshots in the discontinued version.
     
    Last edited: Jul 9, 2008
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