Layered Hidden Window error on shutdown?

Discussion in 'Acronis True Image Product Line' started by mark7, Feb 23, 2005.

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  1. mark7

    mark7 Registered Member

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    Oct 31, 2004
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    I was wondering if anyone has encountered this with TI 8 or Privacy Expert 7?

    Quite often when I shut down I get a popup window that says "End Program - Layered Hidden Window", with option to cancel or end program. Ctrl-Alt-Del does nothing...

    I've only seen this on my system since installing latest TI 8 build, so I'm curious if it is related to the scheduler service or something.. I have Privacy Expert scheduled to clean out my Internet temp files on shutdown.

    Security scans yield no detected virus or spyware.

    TIA
     
  2. ...

    ... Guest

    Hey There. I got this message too and I have neither of the mentioned programs installed. Wierd, Im trying to fix it.
     
  3. iflyprivate

    iflyprivate Registered Member

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    That little window, Ending Program, has a title bar at the top and it very briefly names the program. I have XP Pro and get it on occasion but it's always due to SpySweeper 3.5.1 failing to let go as I restart or shut down.

    It has no relation to TrueImage8 being installed on my system because I got it before I bought TI8.
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello mark7 and ...,

    Thank you for choosing Acronis Disk Backup Software.

    Could you please create a screenshot of the error message you get and send it to support@acronis.com along with the link to this thread? This will allow us to investigate the problem.

    Thank you.
    --
    Ilya Toytman
     
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