Never had this problem before. My laptop comes to a dead halt when applying downloaded updates. My bluetooth mouse becomes unresponsive and I cannot start or switch to any programs. Also, when resuming from standby, my bluetooth mouse cannot reconnect because as soon as the system comes out of standby, ESS is downloading/applying new updates, so system is frozen/locked until it's done doing whatever it's doing. Then I need to go into control panel, turn off bluetooth and turn it on again to get my mouse working. What can be done to fix this problem? Was using v669 and saw there was an update to v672, so I installed it. I didn't have any problems prior to v669. I'm not sure if it's still affecting v672, but wanted to post here to let Eset know about the problem.