laptop shuts down when doing a Virus scan

Discussion in 'ESET NOD32 Antivirus' started by crystalmais, Jul 30, 2009.

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  1. crystalmais

    crystalmais Registered Member

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    Hi

    I have NOD32 v4. I seem to be having problems when i do a virus scan. Half way through the scan the machine shuts down.

    Can anybody help...
     
    crystalmais, Jul 30, 2009
    #1
  2. Cudni

    Cudni Global Moderator

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    Cudni, Jul 30, 2009
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  3. crystalmais

    crystalmais Registered Member

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    Hi thank you. i shall try doing it again to see which file is causing it.

    i have windows XP but I am assuming I can set this up the same
     
    crystalmais, Jul 31, 2009
    #3
  4. ASpace

    ASpace Guest

    It shuts down (like the normal way XP shuts down) or it simply "crashes" and reboots ?
     
    ASpace, Jul 31, 2009
    #4
  5. crystalmais

    crystalmais Registered Member

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    The CPUs goto 100% and the machine just switches off
     
    crystalmais, Aug 1, 2009
    #5
  6. ASpace

    ASpace Guest

    Have you checked your hardware ? Last week I had such a case with a client - the problem turned out to be hardware related.

    To ensure it is not the OS you could also try to boot from a bootable media such as some bootable CD/DVD
     
    ASpace, Aug 1, 2009
    #6
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