Laptop Freezes when I log on

Discussion in 'adware, spyware & hijack cleaning' started by matt living, May 14, 2004.

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  1. matt living

    matt living Registered Member

    Joined:
    May 14, 2004
    Posts:
    5
    Can anybody help here - I have a laptop and everything normally runs OK but the internet. I can dial up succesfully but when I then go into Explorer doesnt connect to my home site and freezes evrything on th computer after about 20 seconds - will this log help ?

    Logfile of HijackThis v1.97.7
    Scan saved at 15:22:09, on 14/05/04
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\CBA\PDS.EXE
    C:\WINDOWS\SYSTEM\CBA\XFR.EXE
    C:\LDCLIENT\WUSER32.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\PROGRAM FILES\SYMANTEC\SYMANTEC ANTIVIRUS\RTVSCN95.EXE
    C:\PROGRAM FILES\SYMANTEC\SYMANTEC ANTIVIRUS\DEFWATCH.EXE
    C:\WINDOWS\SYSTEM\MSGSYS.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\PROGRAM FILES\CITRIX\ICA CLIENT\SSONSVR.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\IRMON.EXE
    C:\WINDOWS\DSLAUNCH.EXE
    C:\WINDOWS\SYSTEM\TOSHIBSU.EXE
    C:\WINDOWS\SYSTEM\THOTKEY.EXE
    C:\WINDOWS\SYSTEM\PWRTRAY.EXE
    C:\WINDOWS\SYSTEM\PSPCCARD.EXE
    C:\WINDOWS\SYSTEM\TESCKEY.EXE
    C:\WINDOWS\SYSTEM\TFUNCKEY.EXE
    C:\MOUSE\SYSTEM\EM_EXEC.EXE
    C:\WINDOWS\LOADQM.EXE
    C:\PROGRAM FILES\SYMANTEC\SYMANTEC ANTIVIRUS\VPTRAY.EXE
    C:\WINDOWS\WT\UPDATER\WCMDMGR.EXE
    C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.EXE
    C:\PROGRAM FILES\FOURJS\CLIWTK\BIN\WTK.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\NOTES\NLNOTES.EXE
    C:\NOTES\NALDAEMN.EXE
    C:\NOTES\NWRDAEMN.EXE
    C:\NOTES\NUPDATE.EXE
    C:\NOTES\NHLDAEMN.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
    C:\WINDOWS\TEMP\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.netbreeze.co.uk/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by netbreeze
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = WATGBQ20:8080
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;10.;*.lafarge.c;195.79.*;<local>
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = http://www.terafinder.com/
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [IrMon] IrMon.exe
    O4 - HKLM\..\Run: [YAMAHA DS-XG Launcher] c:\windows\dslaunch.exe
    O4 - HKLM\..\Run: [TOSHIBSU] TOSHIBSU.EXE
    O4 - HKLM\..\Run: [THotkey] THotkey.exe
    O4 - HKLM\..\Run: [TDspOff] TDspOff.Exe B
    O4 - HKLM\..\Run: [PowerTray] PwrTray.EXE
    O4 - HKLM\..\Run: [PsPCCard] PsPCCard.EXE
    O4 - HKLM\..\Run: [TEscKey] TEscKey.exe
    O4 - HKLM\..\Run: [TFunckey] TFuncKey.exe
    O4 - HKLM\..\Run: [EM_EXEC] c:\mouse\system\em_exec.exe
    O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANTEC\SYMANT~1\vptray.exe
    O4 - HKLM\..\Run: [zSPGuard] c:\program files\pjw\spguard\spguard.exe /s /r
    O4 - HKLM\..\Run: [WhenUSearch] C:\Program Files\WhenUSearch\Search.exe
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [Intel PDS] c:\windows\system\cba\pds.exe
    O4 - HKLM\..\RunServices: [Intel File Transfer] c:\windows\system\cba\xfr.exe
    O4 - HKLM\..\RunServices: [IntelWuser] C:\LDClient\wuser32.exe
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [rtvscn95] C:\PROGRA~1\SYMANTEC\SYMANT~1\rtvscn95.exe
    O4 - HKLM\..\RunServices: [defwatch] C:\PROGRA~1\SYMANTEC\SYMANT~1\defwatch.exe
    O4 - HKCU\..\Run: [ClockSync] C:\Program Files\ClockSync\Sync.exe /q
    O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
    O4 - Startup: Inventory Scan.LNK = C:\LDClient\LDISCN32.EXE
    O4 - Startup: Four J's Windows Front End Server ( 2.01.1m ).LNK = C:\Program Files\FourJs\cliwtk\bin\wtk.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
    O12 - Plugin for .mpeg: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
    O12 - Plugin for .mpg: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin2.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.netbreeze.co.uk/
    O15 - Trusted Zone: http://register-tesco.qa.business.ntl.com
    O15 - Trusted Zone: http://memberservices.tesco.net
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/funwebproducts/CursorManiaInitialSetup1.0.0.6.cab
    O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
    O16 - DPF: {E292EFB0-EE32-11D1-8C74-0000C0B0E2E9} (RptViewerAX Class) - http://enterprisereporting/wi/ActiveX/RptViewerEN.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?38070.2741319444
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/01dad4cd3d29af0c6206/netzip/RdxIE601.cab
    O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab

    o_O
     
  2. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    Before you start, please unzip hijackthis to a separate folder. The program will make backups in the folder in the folder it's in.
    These easily get lost in a Temp folder or get scattered all over the desktop and we need to empty the temp folder to clear the hijackers

    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked


    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = http://www.terafinder.com/
    O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
    O4 - HKLM\..\Run: [WhenUSearch] C:\Program Files\WhenUSearch\Search.exe
    O4 - HKCU\..\Run: [ClockSync] C:\Program Files\ClockSync\Sync.exe /q
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/f...etup1.0.0.6.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/01dad4c...ip/RdxIE601.cab


    Reboot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    and Delete these folders

    C:\Program Files\WhenUSearch
    C:\Program Files\ClockSync\


    then go to C:\wiondows\Temp and select everything in that folder, excepty temporary internet files folder, cookies folder and history folder and delete it
    then

    1) Open Control Panel
    2) Click on Internet Options
    3) On the General Tab, in the middle of the screen, click on Delete Files
    4) You may also want to check the box "Delete all offline content"
    5) Click on OK and wait for the hourglass icon to stop after it deletes the temporary internet files
    6) You can now click on Delete Cookies and click OK to delete cookies that websites have placed on your hard drive

    then
    Reboot normally &

    download CWshredder from http://www.thespykiller.co.uk then Run it
    Close all browser windows, click on the cwshredder.exe then click "FIX" (Not "Scan only") and let it do it's thing.


    Reboot After running cwshredder and as soon as possible follow this advice:
    Now as CWS Hijacks are normally installed via the byte verifier exploit in M$ JavaVM, just surfing a page with an infected applet can install it with no user participation. So once you’ve run the above, it is vital that you go here, click Scan for updates in the main frame, and download and install all CRITICAL updates recommended.

    Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

    Spybot - Search & Destroy from http://security.kolla.de
    AdAware 6 from http://www.lavasoft.de/support/download


    Run Sybot S&D

    After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

    Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then reboot &

    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    the current ref file should read at least 01R303 08.05.2004 or a higher number/later date

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    reboot again

    then post a new hijackthis log to check what is left
     
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