Lame - Can't download

Discussion in 'ESET Smart Security' started by Kongar, Jun 10, 2008.

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  1. Kongar

    Kongar Registered Member

    Joined:
    Jun 10, 2008
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    Bought smart security and got the two confirmation emails. Clicked the download link, and copied and pasted my username and password into the pop up box. Won't let me in.

    Wanted to call to get it straightened out, but blocked by a "fill out this form and we'll call you within a day." /sigh...

    Any ideas? As with most things - this is probably something extremely stupid - but I'll be darned if I can figure it out.

    :doubt:
     
  2. Marcos

    Marcos Eset Staff Account

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    Nov 22, 2002
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    Please PM me your username/password so that I can verify them.
     
  3. PaulB2005

    PaulB2005 Registered Member

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    Apr 19, 2005
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    Also make sure that when you copy and paste from the email you don't pick up an extra space on the end. I have seen this cause username / password / serial number failures in many apps.

    Maybe try typing it...
     
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