Lack of Support - haven't received license

Discussion in 'ESET NOD32 Antivirus' started by bmac2008, Sep 3, 2008.

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  1. bmac2008

    bmac2008 Registered Member

    Joined:
    Sep 3, 2008
    Posts:
    1
    I purchased a 2 user license several days ago and have not received the download information. I have sent 4 emails to support and have left messages after calling support. No one answers the phones. Any one know whats going on? Eset had no trouble in taking my money.

    Robert M.
     
    bmac2008, Sep 3, 2008
    #1
  2. Thankful

    Thankful Savings Monitor

    Joined:
    Feb 28, 2005
    Posts:
    6,773
    Location:
    New York City
    Re: Lack of Support

    Did you buy it from a reseller or Eset directly?

    Thanks.
     
    Thankful, Sep 3, 2008
    #2
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    Hello,
    Please PM me the email address you used for registration as well as the order number in case I'm unable to find your license by the email address.
     
    Marcos, Sep 3, 2008
    #3
  4. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,033
    Location:
    California
    Hello,

    I have contacted you via private message.

    Regards,

    Aryeh Goretsky
     
    agoretsky, Sep 3, 2008
    #4
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