keyboard didn't work with avast av 4.8.1229 conflicts?

Discussion in 'other anti-virus software' started by carioca, Aug 5, 2008.

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  1. carioca

    carioca Registered Member

    Jul 9, 2005

    hi, buddies,
    another guy told us his facts about keyboard errors with avast av scanner version 4.8.1229 at the avast support forum as follows: “After updating to Ver. 4.8.1229, when my computer starts the keyboard doesn't function. My mouse works ok. There are no tray icons. Open program Resident Protection shows as disabled. Run scan and icons appear in tray, but keyboard still doesn't work.If I disable Avast! in Startup Menu the keyboard works. Open Avast! from desktop and Resident Protection shows diasabled, but no icons until I start scan.Have uninstalled and reinstalled 4 times, with fresh downloads, still the same results. Have tried Repair and that doesn't seem to help. Any ideas as to what is happening and how I can fix it? “
    I had the same problem described in this thread above. my keyboard stopped working all right. some letters like the letter k, so I had to type a lot of times to digit it and a stranger letter character has been appeared when I was writing with a word processor like openoffice writer. it was a very strange troublesome error. I have read somewhere I don't remember now that was the antivirus conflict but after I have updated the avast av scanner, this conflict was solved up andthis error suddenly stopped. what's the cause for it? best regards.

    Last edited: Aug 5, 2008
  2. Tarq57

    Tarq57 Registered Member

    Oct 7, 2006
    Wellington NZ
    Sometimes this sort of problem can occur when Avast is installed after another AV has been recently uninstalled. Norton/Symantec seems to be the most common offender. Others include McAfee. For some reason unknown by me, leftover files or maybe reg entries create conflicts.
    Not saying this is the case, but if it fits with the computers history, try running the appropriate AV removal tool.
    In an extreme case, it may be advisable to uninstall all AV's, run all available removal tools, reboot as directed (and at least once) then re-install fresh.

    Might help.
  3. jhnbernhard

    jhnbernhard Registered Member

    Feb 15, 2006
    Better late than never but in the future, after using the appropriate AV removal tool you might consider running something like CCleaner to insure that all remnants have been removed from the registry...:eek:

    For the record; another AV product that is notorious for leaving things behind is AVG...
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