Kernel32.DLL problem

Discussion in 'other security issues & news' started by garcirx, Mar 7, 2005.

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  1. garcirx

    garcirx Registered Member

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    Mar 7, 2005
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    I'm new to this, so pardon my stupidity. My children use a computer for instant messaging (AIM 5.9). The computer was running real slow, a lot of pop ups, etc. I installed Spybot S&D and now whenever they try to start a Chat window from within AIM, a page fault error in module KERNEL32.dll appears and AIM is shutdown.
    I uninstalled Spybot (after restoring all clean ups) and re-installed AIM, but the problems persists. I also removed all protection from spyblaster and the problem persists. I realize that this .dll file is associated with ActiveX, but it seems that AIM chats depend on it.

    Can someone help me out of this predicament?
    :oops:
     
  2. Capp

    Capp Registered Member

    Joined:
    Oct 16, 2004
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    What OS are you running and do you have the latest Windows updates?

    I would personally recommend you completely uninstalling AIM, run a good registry clean up tool like this one:
    Registry Tuneup - AceLogix (free 30 day trial)

    Delete any related folders in your Program Folders (AOL,AIM, etc..)

    Then try a fresh install

    I use this one and bought the full version. It is very good.

    Rememeber, just because you uninstall doesn't mean it's all gone :)

    Keep us posted
     
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