Kernel error

Discussion in 'NOD32 version 2 Forum' started by claytonrstone, Jun 15, 2006.

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  1. claytonrstone

    claytonrstone Registered Member

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    I know this has probably been touched on many times, but I just purchased
    NOD32 version 2.5. After the installation and reboot, it gives an error saying there is a problem communicating with the kernel. There is no other security software running on the system; not even the windows firewall is on.
    Can someone help. I've tried reinstalling several times with no success.
    Thanks,
    Clay
     
  2. ronjor

    ronjor Global Moderator

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    Hello claytonrstone

    Try deleting the Eset folder in Program files before you reinstall again. Uninstall NOD, reboot, delete the Eset folder, and reinstall NOD.
    Here's a thread if you have used Norton and some other items to consider. https://www.wilderssecurity.com/showthread.php?t=131714
     
  3. claytonrstone

    claytonrstone Registered Member

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    Thanks,

    I think the answer lies somewhere in the "norton" post that you referred to.
    I previously had Norton installed and had trouble uninstalling it>

    Thanks again,

    Clay
     
  4. ronjor

    ronjor Global Moderator

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    Let us know how it goes Clay.
     
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