Kaspersky Upgrade / what to do? Kaspersky Support not replying to my emails...

Discussion in 'other anti-virus software' started by financialhost, May 10, 2007.

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  1. financialhost

    financialhost Registered Member

    Joined:
    Mar 15, 2007
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    As my Kaspersky licence recently expired – I want to know if I should stick with my current product (Kaspersky Anti Virus Personal Pro 5.0.527) or is it better to upgrade to Kaspersky 6.

    Which product is better?

    If I need to upgrade then do I need to uninstall Kaspersky Anti Virus Personal Pro first – in that case is there any instructions to do this (as sometimes Anti-Virus programs must be removed special ways to completely clean up).

    I sent several emails to Kaspersky but they don't seem to care to reply. It is very annoying and at this point i would normally change to another company but i know Kaspersky is a good product - it is obviously their customer & sales support which is poor.

    Any help, appreciated.

    (Sorry i posted this in the wrong forum by mistake.. can someone move this to other antivirus forum please)....
     
  2. BlueZannetti

    BlueZannetti Registered Member

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    Posts:
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    If you wish to stick with KL (and no reason not to), V6 is a lot better IMHO

    This is generally a good approach, even if not required

    Depending on your location, go with a local reseller. I'm in the US and use ICE Systems, they're top notch. If you're in a different locale, try one of your local resellers.

    Blue
     
  3. Xin

    Xin Lurker

    Joined:
    May 10, 2007
    Posts:
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    I choose upgrade to Kaspersky® internet security 6.0.2.621.

    You can downloads 30 days trial version .
    downlaods kaspersky® software ftp://ftp.kaspersky.com/products/release/

    If you like it ,within 30 days enter activation code can change to the official version.
     
  4. dan_maran

    dan_maran Registered Member

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    Location:
    Stamford, CT
    Have a look at this article, Migrating to KAV6 in 20 minutes(PDF):
    http://www.ice-kav.com/downloads/kavdoc/MigratingtoKAV6.pdf
     
  5. Peter2150

    Peter2150 Global Moderator

    Joined:
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    Posts:
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    I concur with Blue. Ice Systems is top notch, and a bit cheaper to boot. KAV 6.0 is a big improvement over 5.0, and 7.0 is another step up. The have me hooked.:D

    Pete
     
  6. coolbluewater

    coolbluewater Registered Member

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    next door to Redmond
  7. sunrise

    sunrise Registered Member

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  8. Don Pelotas

    Don Pelotas Registered Member

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    Sent to what address?........................ onlinesales? http://www.kaspersky.com/renew

    You should definitely upgrade, only upgrades to the engine/signatures is available to 5.0 users, otherwise it is discontinued.

    Yes, you have to uninstall 5.0 first.
     
  9. Bio-Hazard

    Bio-Hazard Registered Member

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    Location:
    Cornwall, UK
    I think you should upgrade as long as you are happy with Kaspersky. Version 6 is excellent and they are already beta testing version 7.
     
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