Kaspersky Latest Release

I have a subscription to Norton 360.

Another email from K Support:

Which of these programs are AVs??

Again, I told them MB doesn't start with Windows.

 

They won't listen to you. I have asked KL support many times why SUMo and some other non-AV apps are considered incompatible with KL products. They told me that they might interfere with KL prducts without giving a technical explanation.

 

That said, If I was going for a free AV I'd be happy to stick with Microsoft Defender boosted by Configure Defender.

 

Yeah, I figured that would be the case. They probably have to stick to their script. In my last email to them I said that they clearly had no idea what those programs were or what they do. I doubt I'll hear back from them.

 

I did hear back. My case has been closed!

 

That's why they are practically giving away their products as are most of the others. Zero or next to zero technical support. Basically, we are all on our own to deal with issues.

 

I guess for anyone who does not know they should not install Kaspersky + Norton + BitDefender et al, they may be of some help. But for anyone who knows the difference between KSC and SpywareBlaster, most semi-computer literate people, they offer little to no help what so ever.

 

You missed my point. There is zero customer service in most cases and that is a fact- not an assertion. I am glad you are literate as most are here, but that has nothing to do with my statement.

 

Just came across the Kaspersky song lol, anyone remember it?
https://www.youtube.com/watch?v=k_y1OvEhZvg

 

Despite that fact, it very likely loads drivers whether it starts or not. Tech support people aren't going to be the same engineers that write the software so expectations should be lower there. Not ideal but there is likely a big difference in what they pay between those 2 groups.

 

I've decided to give Kaspersky Free another go. When downloading, it asks if I want the California or Non-California version. It appears the California version has more privacy protection. Is there any reason I should not get that version, regardless of my location?

 

I don't think that they check your actual location. I would go with California version if it offers more privacy related controls.

 

In the Kaspersky Security Cloud Free GUI reports dialogue box for data base update, there are three apparently undocumented controls as shown in the attached screenshot image. They are under the emboldened words 'Database Update' and to the right of the word' Importance'. What are these controls for? When each is clicked, the background withiin the square frames becomse a pale green alternating with white.

 

They are filters that control which items show in the detailed view
of the report entries. When the background of a button is white it
is deselected (turned off).

To see the effect, expand one of the report entries to show the
detailed events for that entry. Most successful activities will
show the "Information" icon - the circle with the "i" in the
middle. If you toggle the button for those items off/on you
will see how it controls the showing of those items in the
report.

The other buttons should be fairly self-explanatory. The yellow
triangle controls the showing/suppressing of detail entries for
events which raised a caution warning. The red button is for
showing/suppressing critical events in the report(s).

https://support.kaspersky.com/KIS/21.3/en-US/69235.htm

 

Speaking of Kaspersky, anyone here testing the betas and now RC that is out?

 

Too many popups for Kaspersky. Virtually none (if any) for Panda and Defender. I know that does not answer your question, but Kaspersky and BitDefender won't be on my machines- too noisy.

 

Kaspersky Security Cloud Free Database Updating

I have Security Cloud Free on a Windows 10 system and on a Windows 7 system. The database updates usually work without my intervention on Windows 7 but the Windows 10 installation seems to need manual assistance. I guess that there is a flaw in the software which is sensitive to the version of Windows on which Security Cloud Free is installed.

I now elect to use a 15 minute update frequency but even that has uncertain.effectiveness.

With all the wonderful technology in Kasperky Security Cloud, it is surprising to find that the relatively simple job of ensuring that the database is up to date is not all that it could be. Is it too much to ask that a system started up after a long interval should receive a prompt databasw update?

I was confused by the word 'Cloud' in the product name. I use Panda Dome free on a Windows XP system. Access to the database and associated intelligence is in the cloud with Panda except when the host system is offline. Kaspersky seems to use a local definitions database. Panda and Kaspersky clearly attach different meanings to Cloud.

 

Thank you waking for that explanation.

 

MalwareBytes Anti-Exploit is a bit uncomfortable with any of the anti-exploit options of OSArmor being checked. On the other hand, it seems to be unaffected by Avast anti-exploit features.

 

Undeletable locked Kaspersky folder in Windows Temp folder

I assume that this is a Kaspersky leftover after uninstallation. Does anyone know how to remove it? It is locked from normal deletion.

 

Check in Task Scheduler if there is any Kaspersky task left (Kaspersky Upgrade Launcher). If there is right-click it and select Run. After that reboot your system. Check if that will solve the problem with leftover.

 

The leftover is still there. The task scheduler entry has gone. I need administrator rights to delete the leftover which is odd because user Me is an administrator. Thanks for trying to help. I can put up with it.

 

Is the Windows 10 computer a laptop or running a metered connection?

 

That's an important consideration which can affect Kaspersky updates.
When I was using Win7 updates always occurred close to the time
interval set. When I went to Win10 I found that updates weren't
occurring at the frequency expected as per my settings.

I eventually realized it was related to the fact that on Win10
I am configured for a metered connection (deliberately). Kaspersky
(Internet Security) was respecting that setting when it came to
the frequency of database updates.

Under the Network Settings in Kaspersky there is a setting to control
that behaviour: Cost Aware Networking

It was enabled, and once I turned it off updates began occurring at the
scheduled interval.

 

Have you tried booting in Safe Mode to delete the leftover?