Kaspersky 2013 won't uninstall

Maybe it's time to use the GetSystemInfo tool and ask the experts over on the KAV forum;


http://forum.kaspersky.com/index.php?showtopic=915

 

I am gettting confused as to what you have installed when...as at one point it seems that you had or have both KAV & NOD32 installed (which IMHO is a definite no-no).

Would suggest that you uninstall NOD32 if installed and then try to uninstall KAV. If the KAV uninstall fails then reboot, reinstall it, then reboot and try uninstalling using the "Remove Kaspersky AntiVirus 20nn" function that you should see under Start\All Programs\Kaspersky AntiVirus 20nn. That should give you direct access to the uninstaller...go for a 'Complete Uninstallation' and give it time as I have found that it can just sit there for a while seemingly doing nothing.

Hope that helps?

Regards



Solly

 

That's another one of the many reasons why a backup software is a MUST....

 

Here is the link from "GetSysInfo"
http://www.getsysteminfo.com/read.php?file=588936b4ca604e7493988c8cff7e3d7a

 

Now unless one of the KAV experts stop by here; register over on the KAV forums and post this info file there.

http://forum.kaspersky.com/index.php?showforum=4

 

Just a suggestion, you can try malwarebytes FileASSASIN, it has worked for me many of times on stuburn left overs.

 

Found the Program, but as I said can't find uninstall file and I don't know which file to use the "FileAssasin" on.

Maybe I'll try manually uninstalling. I'm using Windows 7 any do's and don't's?
Please can someone walk me through this? (e.g. where to find everything.
What should I delete or not, in what order?)

 

earlier in thread you said you have tried system restore,on some systems Kav/kis stops system restore running correctly(think is to do with way it protects itself) unless you run it while in safe mode,did you try that?

 

Did you try the manual removal posted in post five by Blackcat?

 

You have some leftovers of AVG Secure Search running.

 

AVG secure search removal;

http://www.avg.com/ww-en/faq.num-5200#num-5200

http://www.avg.com/gb-en/secure-search-uninstall

 

After 2 days, no progress
Looking at http://www.getsysteminfo.com/read.php?file=588936b4ca604e7493988c8cff7e3d7a

I notice no Revo uninstaller, but a totally different program. (Max Uninstaller)

And a lot of errors in the events log file

Topic on http://forum.kaspersky.com/index.php?showtopic=252768 is also very quiet

 

He even posted on the BullGuard Forums for a solution

http://forum.bullguard.com/forum/10/Kaspersky-2013-wont-uninstall_94930.html

 

lol why would you post that on the bullguard forum? i can see them helping you if you had bought bullguard and were trying to install that instead of kaspersky but i kind of agree with the mod there...