Just installed but ......

Discussion in 'Acronis Disk Director Suite' started by Anthoncon, Apr 7, 2006.

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  1. Anthoncon

    Anthoncon Registered Member

    Joined:
    Apr 7, 2006
    Posts:
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    Location:
    Guildford UK
    I have just installed TrueImage 9.0 and Disk Director 10.0. Om trying to install OS Selector I received the error message "Failed to write to sector 0 of hard disk 1!. If I choose to ignore the program loads up and does identify that I have Windows XP SP2 as OS. If a cancel error meesage I am advised that Acronis OS seclector cannot find the necessary configuration file. Please reinstall OS selector. Reinstallation makes no difference and closing down all other prigrams does not help either.

    I note from manual that it is not essential to install OS Selector if only using one OS, but why the problem?

    Regards, Anthoncon
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Anthoncon,

    Thank you for choosing Acronis Software.

    Please create Acronis Report and Windows System Information as it is described in Acronis Help Post and submit a request for technical support. Attach the collected report file and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Kirill Omelchenko
     
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