Java/active x problems

Discussion in 'other software & services' started by Korat, Nov 19, 2004.

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  1. Korat

    Korat Guest

    Hi, hoping someone can help. Running WinXP SP2I, IE 6 SP2. I can't get Trendmicro housecall to work at all - I keep getting java errors - I have tried all remedies suggested at housecall and sun java, but no go. Browser has both java and active x enabled (some are prompt). I have even uninstalled and reinstalled java 1.42, and I have turned off all spyware/av programs and it still won't load and run. Errors are:

    1. java.lang.Nullpointer exception
    at trend.javascan.start (javascan.java:1114)
    at sun.applet.panel.run (unknown source)
    at java.lang.thread.run (unknown source)

    2. netscape.javascript.js.exception: unknown name

    Thanks.
     
  2. ronjor

    ronjor Global Moderator

    Joined:
    Jul 21, 2003
    Posts:
    65,356
    Location:
    Texas
    Korat

    Is the Housecall activeX control app showing in c/windows/downloaded programs file?
    I just tried the site with Firefox, got a message I needed to install a Netscape plugin and the browser crashed.
     
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