Jan or Anyone!!!

Discussion in 'NOD32 Early v2 Beta' started by hayc59, May 27, 2003.

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  1. hayc59

    hayc59 Guest

    i have not been able to use Nod32 V2 at all because of a conflict somehow or somewhere and Jan has been hellping me.
    the thing is when i dowload and install all goes well :D
    as soon as i hit the update button for new dat files or any button..........bamm error messages(and Jan has them all) :'( :'(
    now a friend(Root) place a download for a proggie called
    'Start-Up List" on OutPost forum, so i install is and run it.
    and at the very bottom i get this------
    Mega has suggested it maybe DR.Web AV remints, which i have tried and since(i thought deleted) could this be anything to do with my problems??
    thanks for any help!! and if it is how do i get it out of machine safely...... o_O
     
  2. jan

    jan Former Eset Moderator

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    Hi,

    >Mega has suggested it maybe DR.Web AV remints, which i have tried and since(i thought deleted) could this be anything to do with my problems??

    It really seems the problem could be the conflict with Dr. Web - we are already trying to replicate it here - even we are busy with our v2. You will hear from us soon.

    Thanx, :)

    jan
     
  3. anders

    anders Eset Staff Account

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    Looks like it.. Don't know if it causes your problems though.

    I suggest you install DrWeb again, reboot, uninstall it, and reboot again. Then check with StartupList if the "drwhook.dll"-entries are gone.

    You might also want to disable Amon during the installation and not enable it until after rebooting after uninstalling DrWeb, to make sure that the two resident protections don't cause any conflicts.

    Regards,
    Anders
    EUROSECURE
     
  4. Andreas1

    Andreas1 Security Expert

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  5. Tinribs

    Tinribs Registered Member

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    It is indeed from Dr.Web, if you view the properties of these files you'll see.
    I searched on my pc and found one DRWHOOK.DLL in my windows directory, its not causing any problems though, viewing the details confirmed its an old Dr.Web file.
     
  6. Blackspear

    Blackspear Global Moderator

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    Have you tried using RegCleaner from http://www.vtoy.fi/jv16/shtml/software.shtml

    This should remove all reminants of Dr.Web

    Hope this helps...

    Cheers :D
     
  7. Blackcat

    Blackcat Registered Member

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    I checked whether DRWHOOK.DLL ( SpiderMail component) was still on my machine, as I uninstalled Dr Web about a month ago.

    Found this entry and 'deleted' using RegSeeker.

    However, when I try and 'find' again it is still listed and I cannot delete it when listed in the Search, Files and Folders list. It states 'it is still in use' o_O

    I had problems with Spidermail, and problems with the beta 5 of NOD. Can this be the reason?

    If anyone successfully deletes this permanently, can you post.
     
  8. hayc59

    hayc59 Guest

    this little problem is exactly why i cannot use Nod32 V2 and i have tried it all so far, to remove this and nothing.
    jv16 does not even pick it up? i tried to rename it and see what would happen and i cannot get on line no how no way!!
    thank you all for your suggestion......still waiting in limbo.
    i want my Nod32 back.

    p.s. this does not cause a problem using Nod32 version 1!
    that works just fine.. :D
     
  9. Blackcat

    Blackcat Registered Member

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    Can confirm that JV16 cannot find this entry but Regseeker can. It deletes the entry, but it reappears again!!!!!!

    I had similar problems in completely uninstalling VirusChaser, a Dr Web clone.

    In Regedit, DrWHook.dll (spidermail hook) seems to be located with Internet Explorer.
     
  10. hayc59

    hayc59 Guest

    well as far as i am concerned DrWeb is a skipped - forum admin - we don't bash other software over here

    its nothing but a hassle, not to mention a pain in the ***!!
    why i would like to know it causes no problems with version1 and havoc on version2 beta 2/3/4/5??
    and if they(Mr.DrWeb) are watching this thread please fix
    your thingie.... :D :D
     
  11. Blackspear

    Blackspear Global Moderator

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    Have you tried reinstalling Dr.Web and then uninstalling it through "Safe Mode" as well as using RegSeeker in safe mode. Then reboot and install Nod V2, reboot and go into IMON\Setup\Repair (Network Settings)?

    I had to uninstall a program this way, a while back.

    Cheers :D
     
  12. controler

    controler Guest

    Hello

    Did you try deleting it with DOS?

    If it is a hook, a certain action will call it up
     
  13. hayc59

    hayc59 Guest

    Blackspear=
    have not tried this one yet? maybe i will just do that!

    Controller=
    tried the dos thing with no luck!!

    what i really think is DrWeb should come out with a fix, so guys like me dont take in the.... if you know what i meano_O i did not think that by useing thier trial software that it would cause such a problem. i looked on thier web site and i see no dis-claimer stating that if you use thier software expect this or that!!! anyways.....
     
  14. DrWeb Deinstallation

    Hi,

    reading this thread... I'm wondering...;-)

    1) that can be a conflict, if running 2 virus scan programs on same computer "everyone" know... So you have for any testing to DISABLE or uninstall DrWeb.

    2) For uninstall you must stop at first the SpIDer guard - the resident virus control program (service) .
    This you can do in control panel (or in Win9x in control settings on SpIDer - remove "load on statup" option).
    Maybe system must be restarted after this.

    3) there was a problem on some OS when DrWeb was not installed on system drive with SpIDerMail.
    Recommendation to install it at system drive... (developer told, that is fixed now)

    4) If you have uninstalled DrWeb on no correct way (only deleted or something else) then the best way is to install it again and deinstall it by "Windows way"..

    The most things are written in help file, and - if somebody have a problem, the DrWeb online support will help everyone... but writing inappropriate comments doesn't help anyone... I think so.
    And I think it is not the forum level here...
    (I think about hayc59 Reply #9 on: May 28, 2003, 02:39:22 PM )

    Best regards from Berlin DrWeb support
    Michael Pruefer
     
  15. Paul Wilders

    Paul Wilders Administrator

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    Michael,

    Agreed. This isn't the way we run this place. Thread mentioned has been altered.

    regards.

    paul
     
  16. hayc59

    hayc59 Guest

    i agree and i apologize to you Micheal and to you Paul!! it was out of frustration only. Micheal thank you for your responce and i will try as suggested
     
  17. Paul Wilders

    Paul Wilders Administrator

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    hayc59,

    That's OK - we've all been there one time or another ;).

    regards.

    paul
     
  18. hayc59

    hayc59 Guest

    thank you!
     
  19. hayc59

    hayc59 Guest

    Andreas, i got over being worried what this download would do and gave it a try!! and guess what...Nothing!!







    just kidding. got rid of all of it!! :D :D i have searched for the file and did 'start-up' list and it is no where other than in my recycle bin re-named waiting a couple of days to delete it!! thank you so much for the help!! and i would like to thank Paul and Peter and thank you all for the great advise!! Paul thanks for the help today...its party time. now i am gonna try Nod32 and see what happens .keep you all posted.. again thanks.... and i am sorry for being a pain in the you know what!
    p.s. sorry to DrWeb folks also!! ;) ;)
     
  20. Douglas

    Douglas Guest

    Hi hayc59,

    Could you give us a follow-up?
    I installed for a trial both NOD and Avast, but couldn't continue because of the DrWeb issue. And I don't want to take off DrWeb until I know the solution worked.

    Thanks in advance,
    Douglas
     
  21. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

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  22. Douglas

    Douglas Guest

    Thanks Pieter :D

    Regards,
    Douglas
     
  23. Douglas

    Douglas Guest

    Well, LSPFix worked like a charm.
    I can finally test-drive NOD. :)

    Thanks again, Pieter,
    Douglas
     
  24. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

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    Hi Douglas,

    Glad I could help you. :)

    Regards,

    Pieter
     
  25. hayc59

    hayc59 Guest

    this is how i actually got rid of DRWHOOK.DLL

    ======Pieter_Arntz========

    you da man!! :D :D

    and i think how to get rid of it should be made
    a sticky somewheres/somehows.. ;) ;)
     
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