It shouldnt be hard to get your software to install right?

Discussion in 'ESET NOD32 Antivirus' started by wannabie, Jan 11, 2012.

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  1. wannabie

    wannabie Registered Member

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    Windows 7 64 bit!!

    Tried all of your installers and they all fail when trying to install the trials, is this some sort of scam to force people into buying the full product??

    I have the right temp files, I have run as admin, I nothing else installed like virus/spyware checkers!

    Does anyone have a link that actually installed on a windows 7 #64 please?

    Proper peed off at wasting my time
     
  2. Cudni

    Cudni Global Moderator

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  3. wannabie

    wannabie Registered Member

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    install-error.jpg
    http://tinypic.com/r/alstq1/5

    I have tried them all, the online one and offline one


    I either get the prompt above or it starts to install and then rolls back, I haven't removed any softwareso I have no idea what this rubbish is talking about!

    I thought this was one of the best virus checkers in the world?
     
  4. dwomack

    dwomack Eset Staff Account

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  5. wannabie

    wannabie Registered Member

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    http://kb.eset.com/esetkb/index?page=content&id=SOLN2861&ref=wsf is what I'm getting but that fix wouldnt work for me as I dont have the "Base Filtering Engine" option

    Ill leave it, its a waste of my time


    Cheers
     
  6. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    In the instances I have seen where the Base Filtering Engine was not present on a 64-bit Microsoft Windows 7 system, it was because the computer in question was infected with the ZeroAccess rootkit (detected by ESET as Win32/Sireref).

    If your computer is infected, that could explain why you are prevented from installing antivirus software on it.

    Regards,

    Aryeh Goretsky
     
  7. Marcos

    Marcos Eset Staff Account

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    In order to fix missing BFE, follow the instructions here.
     
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