Issue with Windows 7 Starter and ESET NOD32 Antivirus

Discussion in 'ESET NOD32 Antivirus' started by j1232, Aug 18, 2010.

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  1. j1232

    j1232 Registered Member

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    OK I just got this computer with Windows 7 Starter and installed ESET Nod32 and everything seems to be running fine. Every time is restart my computer or when I log into windows ESET NOD32 wants to run the setup app and I am prompt to repair or uninstall the app. I just press cancel and ESET NOD32 is running fine and continues to run fine. I have gone threw with the repair multiple times and it still does it every time.

    I have checked the startup and it is not listed in there. Has anyone else had this issue?

    Any Ideas? I am unable to fine the executable that it is running at the startup.
     
  2. ronjor

    ronjor Global Moderator

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  3. siljaline

    siljaline Registered Member

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    Is this your first installation of ESET software ? Are there any previously installed AV software that is perhaps still installed ?
    Did the install routine complete prompting a reboot ? Is your system tray icon green and white ? Are you sure you downloaded the correct build from the download centre ?
     
  4. acooldozen

    acooldozen Registered Member

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    Have you uninstalled the trialware antivirus that came with your machine??
     
  5. j1232

    j1232 Registered Member

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    1) it is the first time i installed this app
    2) No Previous av installed
    4) yes I reboot when prompted the first time - and the issue continued.
    5) Yes it is gree in the system tray!
    6) Did a webscan and nothing was found.
     
  6. 3GUSER

    3GUSER Registered Member

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    Hi!

    Download Microsoft AutoRuns
    http://live.sysinternals.com/autoruns.exe

    Save it on the Desktop , right click the file the file called autoruns and choose "Run as Administrator"

    When it has started , immediately press Esc button
    1. Click on Options -> Hide Microsoft and Windows Entries
    2. Click File -> Refresh
    wait until ready
    3. Choose File -> Export As

    Chose where you want to save the log file and then using copy/paste , place your log in your next reply
     
  7. siljaline

    siljaline Registered Member

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    Thanks for the follow-up information, please submit an issue ticket to ESET.

     
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