Hi all, I've read the user guide already... Here is the scenario. Before reinstalling Outlook 2003, I did a full backup (outlook.tib, 86.5MB) using the new "outlook backup" feature with the default settings. Later, I used the Restore Data Wizard to recover my outlook details (mails, contacts etc) and it said "The operation was successfully completed". Yet when I checked, my inbox folder and contacts were still empty. I'm using Acronis True Image 10 (build 4871) by the way. Can somebody kindly throw light on this? Thanks.