Issue with PayPal payments via eBay

Discussion in 'other software & services' started by Peter 123, Mar 9, 2020.

  1. Peter 123

    Peter 123 Registered Member

    Joined:
    Feb 1, 2009
    Posts:
    235
    Location:
    Austria
    I wanted to inform other users about the following issue:

    When trying to make the payment of my order at eBay via PayPal, the login at PayPal did not work (yesterday and today):

    The information from the support of both companies was not very useful but at eBay they are at least aware that the problem exists since about one week. Finally I found the solution (or at least a workaround) in a user forum of eBay:

    The issue affects users of Firefox (and it seems some other browsers too) when they use certain ad-blockers. I can tell it from my own experience with Firefox (73.0.1) in combination with the add-on uBlock Origin (1.25.0):

    You have to disable uBlock Origin directly in the add-ons list of the browser (for the time of performing the payment transaction at eBay). Then the payment works fine. :) (It is not enough to disable uBlock Origin only for the eBay-site your are visiting.)

    According with reports by other users, the same applies to the add-on "adblock-plus" but this is an add-on I do not use.

    The above information I found in the following thread in a forum of eBay (german language!):
    https://community.ebay.de/t5/Versan...ufabwicklung-funktioniert-nicht/qaq-p/4065175
     
  2. pandlouk

    pandlouk Registered Member

    Joined:
    Jul 15, 2007
    Posts:
    2,974
    Still haven't fixed it? The problem exists from at least 21 feb. and is related to firefox but not necessary with ad-blockers (I had no addons installed).
    Had to use chrome to complete the transaction.
     
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