Isn't this kind of ridiculous? (Update errors)

Discussion in 'NOD32 version 2 Forum' started by nameless, Sep 13, 2006.

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  1. nameless

    nameless Registered Member

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    Is this abundance of update attempt connection errors typical? I'm wondering, because for me, it is, and it makes me wonder. No, the problem isn't my connection, per se. I do have NOD32 configured to select the server automatically. Always have.
     

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  2. marcromero

    marcromero Guest

    Ridiculous it is, that's why I no longer use Nod32, it drove me bonkers. I just couldn't trust it, although I really liked the software, the update issue was the failing point of no return for me, but atleast your getting the updates, I didn't always get them. Maybe version 3 will fix this problem. If it does, I will re-evaluate this antivirus.

    Marc
     
  3. BlueZannetti

    BlueZannetti Administrator

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    nameless,

    No, it's not typical and it's not your connection - I am seeing the same thing right now. On a machine that I haven't used this week, those messages go back to Monday (last successful update). As with you, all automatic. It has been a couple of years since that has happened to me.

    Blue
     
  4. Blackspear

    Blackspear Global Moderator

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    Why does it drive you bonkers if you also see in the same logs successful updates, would it make you happier to have NOD32 suppress these errors, effectively hiding what is going on. Not me, I would rather see exactly what is going on, that is if I ever choose to look, but why should I look when updates continually roll through each and every day.

    Blackspear.
     
  5. Blackspear

    Blackspear Global Moderator

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    This is different Blue, if you are not seeing successful updates daily then this is another and separate issue. The screenshot posted shows successful and current updates.

    Cheers :D
     
  6. nameless

    nameless Registered Member

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    For me it is typical! Well, maybe not this exact number of errors, but I'm constantly seeing a slew of errors.

    [I know you weren't replying to me but...] I agree--if the errors are happening, I'd much rather see them (or at least have the option of seeing them). And NOD32 seems pretty good about retrying, so there may not be any real impacting problem here.
     
  7. marcromero

    marcromero Guest

    When I was running Nod, it didn't always roll over to the next good server, I had nothing but red errors, I had to manually update it most of the time, when it would manually update, and yes, I uninstalled and re-installed several times, even reformated once and installed on a clean windows installation.
     
    Last edited by a moderator: Sep 13, 2006
  8. Blackspear

    Blackspear Global Moderator

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    This is a very different issue than the above screenshot that shows successful updates occurring. Your issue is a concerning one and one that would need to be addressed until a remedy was found.

    Cheers :D
     
  9. BlueZannetti

    BlueZannetti Administrator

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    nameless,

    The messaging convention is sometimes confusing. The only message on your log to focus on is the top one. That is a genuine error.

    The others basically reflect an intermediate state with rollover to the next server with success being either an update (shown) or verification you are still current (no message). It's that latter point that can make it somewhat confusing, at least in my estimation.

    In my own case, I am experiencing failure - which is session step through of the servers (see the closely spaced time stamps) followed by a fail message. The screenshot below is of the current update failure on my machine.

    Blue
     

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  10. Blackspear

    Blackspear Global Moderator

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    Hi Blue, 11001 is failure to establish a connection to the internet. Is this PC on a Wireless connection, if so, then I would change the type of connection in NOD32> Update> Setup> Advanced> to "Dialup" and see if that resolves the issue.

    Cheers :D
     
  11. BlueZannetti

    BlueZannetti Administrator

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    Blackspear shoots and scores!

    It is a wireless issue on my side, but I haven't been able to debug it yet (it could be a pure hardware fail) and I'm not sure why this client is impacted. The system had been working fine for some time and has not been changed recently. Oh well, I'm going to have to crawl around a bit on this one....

    Blue
     
  12. Blackspear

    Blackspear Global Moderator

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    LOL, damn big grin here :D Good to see you have narrowed the issue down, however you do have some fun ahead of you in pinpointing the exact cause...

    Cheers :D
     
  13. BlueZannetti

    BlueZannetti Administrator

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    Well, it's something that has me a bit perplexed.

    Basically, my ZyXel 10W router was refusing to issue a local IP address. Communications were fine from all other machines. Until the past couple of weeks, this was a unit that I typically had up for months at a time for the past few years, restarting only for a firmware update. Absolutely no lockups. The last firmware update was in late March of this year. About two weeks ago I had a similar problem, but I saw it from my wired PC's. For some reason the ZyXel is acting rather flaky of late...

    Blue
     
  14. Blackspear

    Blackspear Global Moderator

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    Have you tried repairing Winsock?

    Cheers :D
     
  15. BlueZannetti

    BlueZannetti Administrator

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    It's not on the client - definitely at the router. A restart of the ZyXel immediately fixed the issue. A prior PC reboot and Winsock repair did not. The PC is question is wired to a wireless bridge, which was functioning fine (I could logon from the wireless side).

    It's something I'll have to watch. The router is ~ 3 years old, maybe it's time has come.

    Blue
     
  16. Triple Helix

    Triple Helix Webroot Product Advisor

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    I always have the same problem but I keep clicking Update and I'm on a wired Network But Isee in an earlyer post that some of the Update servers are down!

    :doubt: :doubt:

    Cheers,

    TH
     
  17. Blackspear

    Blackspear Global Moderator

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    Have you tried changing the type of connection in NOD32> Update> Setup> Advanced> to "Dialup" and see if that resolves the issue.

    Cheers :D
     
  18. Nunes

    Nunes Registered Member

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    I have sometimes the same 11001 error but I have a cable connection so what should I do? Is it an ISP problem?
     
  19. Blackspear

    Blackspear Global Moderator

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    Yes, your modem has lost its connection. If your aren't seeing many then there isn't anything to worry about, if your modem is loosing its connection a lot, then it might me time to have it checked out by your ISP.

    Cheers :D
     
  20. RejZoR

    RejZoR Registered Member

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    Well logging failed update attempts when being offline is imo totally stupid.
    Logging them when they fail and you're online is more logical.
    But now it just floods entire logs and it's a real wonder to find anything in them when ACTUAL problems accur...
     
  21. Joliet Jake

    Joliet Jake Registered Member

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    I just checked my logs for today, I got the same 11001 error at 9.00am but have not lost internet connection since I logged into AOL at 8.30am this morning. It's no big deal to me as I'm getting the updates everyday anyway but am wondering what else the 11001 could be since I haven't lost connection.
     
  22. vatana

    vatana Registered Member

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    I have problems with automatic updates too.

    "14.09.2006 12:49:18 Update Fehler beim Verbinden zum Server u8.eset.com"

    Update Error in conection with Server u8.eset.com"



    With manually updates no problemo_O
     
  23. Nunes

    Nunes Registered Member

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    Yes, to me it happens occasionally but I think my modem is not healthy it takes sometime to get the IP address on boot and I have eventually to reboot again.
     
  24. Brian N

    Brian N Registered Member

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    I got my update from u3.
     
  25. nameless

    nameless Registered Member

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    OK, can someone tell me how to automatically get rid of email notifications like this in Thunderbird?

    I get these messages all the time, and it is seriously beginning to piss me off. I don't want to disable use of SMTP, because quite obviously it serves a real purpose. I only want to get rid of this exact error message, when received via email from NOD32.

    I have a filter in Thunderbird that is supposed to find messages where the "body contains" the string "Update attempt failed (Server connection failure)", and then delete them from the POP server. However, for reasons unknown to me, this filter isn't working--I still get the messages.
     
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