Is there no pending area for the submited sample in version 5?

Discussion in 'ESET Smart Security' started by Galaxykiss, Sep 13, 2011.

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  1. Galaxykiss

    Galaxykiss Registered Member

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    there is no bottom to submit the sample in the pending area after the Live Grid was born.

    I tried to submit a sample in the context menu. but no log for it and no submit bottom for me to send it menually now.

    The issue is I don't know whether the sample reach the lab or not.
     
  2. toxinon12345

    toxinon12345 Registered Member

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    Maybe in the next signature will be submitted
     
  3. Galaxykiss

    Galaxykiss Registered Member

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    what if this is urgent. they can't make them submited after update every time.
     
  4. Marcos

    Marcos Eset Staff Account

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    My test file was submitted immediately - a blue-white bubble appeared in the right-hand corner of my desktop telling that "File 'c:\test.exe' was sent to ESET for analysis." and the following message was logged in the Event log: "13.09.2011 4:03:33 PM ESET Kernel File 'c:\test.exe' was sent to ESET for analysis." Make sure that you have file submission in the ESET Live Grid setup enabled.
     
  5. nodyforever

    nodyforever Registered Member

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    how to submit for review?
     

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  6. Galaxykiss

    Galaxykiss Registered Member

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    do you have this bubble every time you submit file?

    I don't have it every time since version 2. it depends on my luck.

    I think you can setup a progress bar to show the upload status. much more easy to know the situation.
     
  7. Marcos

    Marcos Eset Staff Account

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    Yes, just made a test with another file and a bubble with a confirmation appeared immediately after selecting the file for submission and filling in the form.
     
  8. toxinon12345

    toxinon12345 Registered Member

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    Sample submit trough context menu should upload the sample immediately and without asking for approval.
     
    Last edited: Sep 13, 2011
  9. Galaxykiss

    Galaxykiss Registered Member

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    when I submit another file, I notice that the wifi light is twincle. I believ the file is submiting but no comfirmed message.

    Poor Galaxy....o_O
     
  10. toxinon12345

    toxinon12345 Registered Member

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    Have you disabled notifications, or the cloud?
    Using game mode?
    You can always restore the settings to default ;)
     
  11. Galaxykiss

    Galaxykiss Registered Member

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    Always using the Default setting. no gaming.
    Does it relate to the network connection because speed and connection is different from place to place.
     
  12. toxinon12345

    toxinon12345 Registered Member

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    Wondering the same nodyforever has said. How send a threat for which his respective file is not available, only process?
     
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