Is NODv3 conflicting with SSM?

Discussion in 'ESET NOD32 Antivirus' started by act8192, Sep 27, 2008.

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  1. act8192

    act8192 Registered Member

    Joined:
    Nov 9, 2006
    Posts:
    1,484
    XP home SP3
    SSM 2.0.8.585
    Kerio 2.1.5
    NOD32 3.0.672 installed just few days ago after uninstalling NOD 2.7.
    Ever since that NOD v3 installation I cannot get into SSM via its icon because it falls into a "ssm encountered a problem, send us error report". It's not sending. When I close it all up SSM icon goes away. It also goes away from ProcessExplorer.
    Sometimes when I restart SSM and the icon returns to the system tray, the icon vanishes and so does the process. No it's not a hidden icon. It's supposed to be there. Under NOD 2.7 SSM icon did not vanish.
    Is there a known conflict by any chance? I really need to get into SSM. How?

    There is a somewhat related thread
    https://www.wilderssecurity.com/showthread.php?t=190393&highlight=ssm
    but I'm not sure what it's telling me. That thread seems to be trying to protect Eset GUI.
     
  2. Rmuffler

    Rmuffler Former Eset Moderator

    Joined:
    Jun 26, 2008
    Posts:
    995
    Location:
    San Diego, CA USA
    Hello act8192,

    If SSM runs a real time scanner then it will conflict with NOD32 v3.0. Running more than 1 AV software on your system at the same time will cause problems.

    Thank you,

    Richard
     
  3. act8192

    act8192 Registered Member

    Joined:
    Nov 9, 2006
    Posts:
    1,484
    Thanks for your attention.
    I'm not sure what you mean by real time protection in this context.
    SSM watches applications, I actually am not watching modules. SSM is not an AV product, and it never interfered with Antivir nor NOD v2.

    That said, there was a simple solution. I uninstalled SSM, so only NOD was left. Then I reinstalled SSM back and haven't seen any problems.
    So it appears to me that SSM needs to be installed after NOD v3.

    No conflicts to date. About two weeks now :)
     
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