IRS Testing Behavioral Analytics to Verify Online Users

guest · Sep 20, 2019

IRS Testing Behavioral Analytics to Verify Online Users
September 20, 2019
https://www.nextgov.com/cybersecuri...avioral-analytics-verify-online-users/160043/

When taxpayers use online systems, the IRS really wants to make sure the people accessing information are who they say they are. The agency has implemented a number of authentication tools over the years—with varying degrees of success—and is now looking at behavioral analytics as an option.

The IRS announced a sole-source contract to BioCatch for a proof-of-concept that would incorporate behavioral analytics for the agency’s eAuthentication system. BioCatch’s technology tracks how a user interacts with their device and the agency’s apps to continually verify their identity.

“BioCatch collects behavioral metrics—i.e., left/right handedness, pressure—while a user is interacting with eAuth without impacting user experience and establishes a profile for the user,” IRS contracting officers wrote in the statement of work.
For the program to be successful, the proof-of-concept has to demonstrate the ability to reliably authenticate users without disrupting the process or adding extra steps.
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