Invalid username or password...

Discussion in 'ESET Smart Security' started by Non Sequitur, Dec 23, 2009.

Thread Status:
Not open for further replies.
  1. Non Sequitur

    Non Sequitur Registered Member

    Joined:
    Dec 23, 2009
    Posts:
    2
    Smart Security tells me database update has failed, tells me i have invalid license or password...

    -This is a three-computer license activated 3-4 months ago
    -This computer im having problems with had it installed about a week and a half ago.
    -I don't have access to my other two computers (laptop and compy at University)

    -Nothing altered between installing it the first time and now, no issues with updates.
    -Went to the Lost License tab in the ESET, entered my screen name.
    -After fifteen minutes received no reply, repeated twice more.
    -This time entered the email it was registered under. Received a reply with a trial license that expires... four months ago...
    -I enter both username and email and received no reply

    Where do i go from here...?
     
  2. Rmuffler

    Rmuffler Former Eset Moderator

    Joined:
    Jun 26, 2008
    Posts:
    995
    Location:
    San Diego, CA USA
    Hello Non Sequitur,

    Can you please PM your information that you used to purchase the license and your product username? I will see if I can locate you in the system.

    Thank you,
    Richard
     
  3. Non Sequitur

    Non Sequitur Registered Member

    Joined:
    Dec 23, 2009
    Posts:
    2
    PM sent.
    Thanks for the quick reply.
     
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.