Introducing, The New Prevx Edge.

LOL, you guys not only deliver good support but also good comedy

 

they should be in holywood did you see they are even making movies in youtube

 

haha nice one

 

lol

 

To Prevx Help
a friend of mine trying Edge Pro on catching a Malware Collection (5.000 malware & Virus ) say to me this:
Edge find 255 infection maximum then he rescan e find other 255 and other 255 and so on till de end ..
is a bug ?Edge can't check more of 255 infection every scan so he need more scan to finish this test performing 5.000 virus?
Its correct ? Cause the counter on the main window every scan increase te total ammont +255 infections

Second posibility Edge find only 255 infection on 5000 then he restart (and this is not possible of course )
Thanks Joe

 

Edge limits detections to 255 to conserve on memory and perform as optimally as possible. If your computer is actually infected with > 255 infections, you have some major problems

 

can that mean 1 infection found equal maybe 200 files infected with that file and maybe 255 infections maybe 1000 or more files corrpted,maybe,not sure man i need some coffee i guez

 

It depends on the infection, but in the worst case, you would just have to click cleanup twice to clean 500 infections. From what I've seen, this is extremely rare

 

ah thanks alot,any way who wants to have 500+ infections in their pc's

 

LOL j. Sounds like someone waited a bit too long to address their security. Maybe a reformat, then install Edge on the clean system...?
Yup

 

A new version of opera has just been released, and when I launched it for the first time I had a prevx pop up. Had to use override. Anyway, it might be a good idea to consider opera.exe as a safe application

 

agree

 

Yes is true , but as i said it is a test, a folder contain 5000 infection, so he need 20 restart
Only as knowledge to be on the right way, I talk to my friend this
Thanks Joe, and for your information my pc is clean i'm not so crazy

 

Well, to be completely honest, a test like this is not an accurate test of Edge or any other AV's real protection. This is testing merely the on-demand scanning which doesn't contain a vast majority of the heuristics, behavior monitoring, realtime analysis, or any of the important aspects which make Edge (and other AVs) actually able to block real threats.

Detecting something on-demand is no challenge at all. Detecting something on an infected computer with a dozen rootkits active and many infections, however, is exactly the challenge Edge was designed for

 

I agree
on demand in not correct for testing an AV or antimalware, but is just a self made test of a friend , even it is non perfect as you said Edge was the best in this "test"

 

Seems to have a lot of FPs even when heuristics are disabled. Attached is a logfile of the supposed FPs, which number more than twice the number of characters allowed in one post.

And I don't like how it just pauses at 98%, and when I try to cancel the scan, it says that it needs more time to analyze the infected files (something along the lines of that).

By the way, I downgraded within Prevx Edge itself to CSI. However, both have the same issue. The scan just hits 98% at about 2 minutes, then it stops and just pauses. In the picture the scanner is illustrated at 11 minutes. Right now, it is about 15 minutes in the scan and still stuck at 98%.

 

That is quite odd - I'm discussing this with the research team now so we can resolve this issue.

 

prevx is running smooth with malware defender
good combo

 

FWIW, all (except two) of these detections are heuristic detections because of unpopular files. Could you please let me know what OS and language you are using?

 

The 7k build of Windows 7.

Anyhow, the scan is still stuck at 20 minutes. I attempted to abort it about 5 minutes ago.

 

Ah ok, being that its still in beta we don't have every language/build whitelisted. I'll get your FPs fixed and work on whitelisting so that your scans will run faster

 

Kind of overreaching there, right? Claimed Windows 7 compatibility on the product page, yet it yeilds all those FPs. Disinfect all and the system may not function properly.

 

Personally, I'm using Windows 7 on three systems here and have never experienced one FP and my scans take around 25 seconds.

I'm checking through the files in the database, and you are running into a one-off case somehow as all of these files are completely unique compared to any other Windows 7 user we have. What language are you using and where did you download the beta from?

 

I also use it on Win 7 Beta without problems!

TH

 

Can you run another scan? The FPs should be fixed now