Introducing, The New Prevx Edge.

Prevx doesn't seem to like the new version of MBAM : it detects one of its components (mbamswissarmy.sys) as a threat.

 

An update on the behaviour.................scanning is now going on as desired................not scanning

Don't know what could've caused the initial issue butthings are going well right now.

Many thanks again

 

It must be one of your settigs because I scan this file with Prevx Edge and nothing Flagged and I have Heuristics set to Maximum!

TH

 

I'll fix it as soon as I can get my PC where I mainly work to run again. This morning my hard drive kindly decided to die

 

Actually it's detected when I start a full scan with MBAM. Anyway I allowed it, so no big deal.

 

Hmm... still nothing happening with the built-in updating - working neither automatic nor manually.

 

It turns out that you could have come into this situation depending on when you installed which version. Could you uninstall completely and download the new beta (which will probably be up to 3.0.1.14 now)? This should keep you updated with future betas.

 

Changelog for v3.0.1.14, due out shortly includes some minor textual changes around license keys, and now you can right click scan the recycle bin or My Computer and it will work properly (as well as other changes not directly related to Edge).

 

You beat me to it as i was just about to post the ussual

Can you send me a new license pls?

 

Hi Joe

Tried just that under XP SP3 (Right click My Computer) and whilst it does say it is scanning the episode results in an Aborted Scan being reported...and then I do not know if it is connected...but the sys tray icon disappears for a little while (a matter of minutes) only to reappear thereafter...me thinks that this may be a 'finer' point...as you put it.

EDIT: Sorry, just noticed that 3.0.1.14 has just manifested itself on my machine. So that may be the reason for the disappearing sys tray/aborted scan...Must say that I can hardly keep up with the versions. Any chance of an update on what is new?

DOUBLE EDIT: Ditto last post by GES/POR...except for the license bit ;o)

 

Hmm.. just for clarification, what version are you using? This sounds like somewhere along the line Edge is crashing which means it might have saved an entry into the Event Viewer. If you could open it from Start > Run > eventvwr
and look through the Application logs to see if there is anything related to prevx.exe, we may be able to narrow down the cause of this

Or, an even better case would be if this is reproducible whenever you try it

 

Instead of hard-coding it that only people who installed a beta versions will get updates to beta versions, how about adding a checkbox option to the GUI re. updating to beta versions, which would be disabled by default ?

This way the user can clearly see and opt-in/out of using beta versions.

 

Although we are relatively open here with the beta distribution, we are still intending on keeping the betas as somewhat closed for now as they aren't officially supported. We are considering adding a public beta cycle but this probably won't come for some time still until some of our larger new features are completed.

 

I'm wondering if Edge does any kind of scanning on non-executable files like movie, audio, PDF, Word or text files ?

 

Edge does some scanning of non-executable file types but is primarily focused on executables as those pose the most significant threat. Malware originating from non-executables almost always results in an infection coming from an executable, which would be immediately blocked.

 

Hi Joe

I think that I was between 3.0.1.13 & 3.0.1.14 (it was just updating on my system at the time).

Have looked in Event Viewer and no Error logs related to Prevx.exe that I can see but I did find the attached under System. They may be of assistance?

Cheers


Baldrick

 

With "uninstall completely", is it enough with just removing it through Add/Remove Programs?

 

Yes, that will remove everything

 

Hm, this might just be related to the updater terminating the CSIScanner service, but it "could" be related to the issue with the scan.

Could you try the scan again with 3.0.1.14 and see if it breaks still?

 

Hi Joe

Just tried a scan under 3.0.1.14 and it worked perfectly so it may be that the updater impacting on the scanner service that is the appropriate 'trail' to follow.

Anything else you want me to try?

 

BTW - have noticed that if under the Advanced Scan setting you tick 'Use Smart Scanning to improve speed' for some reason when yo coome back to it later the check box is unticked. I have ticked it left the panel tried other panels, come back and it is still ticked. Exited the program several times and then checked again but still it is ticked...yet I am sure that at some point in the future I will check again and it will be unchecked...perhaps a a result of a reboot?

Should it remain checked given that there is no @save Settings' option on that panel? Perhaps there should be?

 

Nothing yet Let me know if it happens again!

 

That option doesn't persist, however, I don't see a reason why it shouldn't I've added it to the todo list

 

To 1st post: Will do!

To 2nd post: Nice one! Cheers!

Have a great weekend!

 

yeah well, just dont forget my bigger tray icon.