Introducing, The New Prevx Edge.

I've made some optimizations to the files in your log - it should help some to tide you over until our next update Please let me know if this clears anything up!

 

Thanks for reply.... and yep they are a pain in the ass...generally 100% cleaning is hard and best solution imo if people do not want to format is to do an offline scan via rescuecd (or format ).
Just to clarify a bit more could prevx attempt to disinfect any random .exe for some version of fileinfector which is already "known" and has routine written for it or only system files?

 

Edge will generically clean system files infected by file infectors but for any ordinary exe, it will resort to either removing the file or attempting to clean it (but most of these infections do not make the resulting exes able to be restored completely so the effectiveness of that form of cleanup is questionable).

Luckily, file infectors are significantly more difficult to develop than normal "run-of-the-mill" spyware/malware

 

Joe, did you somehow upload the log file to update my program? Reason for asking is problem has been SOLVED! No more authenticating that program, it immediately pops right up! Don't know how you did it, but THANK YOU!

 

This is the magic of centralized analysis A quick database tuneup around the files on your computer makes a big difference

 

Have seen and reported this yesterday but can find no trace of a 'break' in internet connectivity at my end. Could it be a break at the Prevx end? Just a thought for what it is worth?

 

I don't think so - we've had 100% uptime for ages so I don't think it would have lost any connection.

However, did you change any manual overrides or configuration options? Changing a detection override will cause the scan to say 'scan required'

Just taking a guess

 

Have not changed a setting since Build 199. If I see it again I will do a more thorough check on internet uptime to see if there is a possible link.

 

Hate to ask this question Joe - but what would happen if Prevx did loose their internet connection. Would all those Prevx out there be in limbo, helpless to stop anything being downloaded or executed?

 

Our architecture is extremely fault tolerant by design and highly redundant, not to mention built upon literally millions of dollars of hardware. Granted, nothing is 100% but I don't believe we've ever had an outage of more than a few minutes - and that was when we were changing over to a new and more powerful architecture so it wasn't really an outage We use global monitoring systems to notify us if for some reason we are unreachable in any of a few dozen major countries so if there ever is a problem, we are awake and solving it

 

maybe this has been answered before but if i install trial of edge and want to use it just as a 3rd opinion in real-tme not actually prevent anything, would edge be able to delete malware it finds when i do a manual scan, like for on-demand scanning?

 

If you're using an unregistered trial, Edge will not remove malware but it will detect it on-demand (so you could use another product to remove them if you want) but whatever Edge finds it will remove if registered

 

would edge detect in realtime as well, srry if this has already been answered

 

Yes, sorry for being unclear Edge will show a dialog with the filename, infection name, etc. in realtime but it won't block the file.

 

ok thx for ur help, i might try running Edge as a helper to my current setup.

 

Has there been any recent full version release, or should I download the beta version in order to get the latest improvements ?
Thanks

 

The newest version on beta and the full release is at 3.0.1.3. We're planning a new release within this week but it probably will go directly out and not hit beta (just minor improvements so far )

 

Ok, so I guess the best solution if I want it to stay up-to-date is beta.

 

Yes, you would then be up to date with the newest beta versions, however the full released version is the official and "supported" version and also automatically updates as we release new versions.

 

I don't know if this has been mentioned but the Icon in the Tray is black any Ideas why?

TH

 

I rebooted and it's Green again?

 

So what does Black mean and why was a reboot necessary to correct it?

 

IMO if all you want is an on demand second opinion you're better off running PrevxCSI.

 

If Edge uses your online database to catch malware, does that mean that its ability to detect will be reduced when I am offline?

 

yes. it will.