Introducing AX64 Time Machine - hybrid imaging/snapshot software

Discussion in 'backup, imaging & disk mgmt' started by Isso, Jan 18, 2013.

  1. TheRollbackFrog

    TheRollbackFrog Registered Member

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    My "Nom de Guerre" is getting bantered around in this thread a bit... as such, I must jump right in.

    When I refer to potential unreliability as it relates to AX64... it comes from two sources. The first is my personal experience with the product, which having generally been quite good, has had its issues along the way when using both HOT restores and WARM restores. In discussing these issues with the TM Development Team, they have also determined, through their own testing, that "issues" do exist with both the HOT and WARM restore methods, and the only way to eliminate them will most likely require a redesign of the restoration operation. Sure, many users have had good luck in using this application, but I must point out that it truly has been LUCK, especially in the factual realization that design issues do exist.

    Their suggestion for a possible redesign points to a re-writing of the restoration process to run at a pre-BOOT point in the Windows loading process known as Native App. This point in the process has basic access to most of the storage devices on the system and appx.(25) documented "Native Mode" API (Application Programmimg Interface) calls to do the job... there are actually about (250) API calls available at this point but MicroSloth has chosen not to document them for public use in order to protect their right to change them at will. At this point in the process, Windows has yet to be started and absolutely nothing is running yet... a very safe time to be reconstructing File Systems. This is the same place in the BOOTing process that "ChkDsk" and many BOOT time defrag processes run. Programming at this level of the OS is a bit more difficult than normal programming languages using standard assemblers/compilers but it is very doable.

    If the AX64 Devs take this approach, I wish them all the best... it probably will be the only way to provide for a "guaranteed" trouble-free result.
     
  2. silver0066

    silver0066 Registered Member

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    I hope this is not off of the subject, but I am curious if this method would cure the Rollback MBR problems?
     
  3. Peter2150

    Peter2150 Global Moderator

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    It is off topic. Please take this question and discussion to the Rollback threads.

    Pete

    PS Posts by me in blue italic indicate a mod answer
     
  4. mxyzptlk

    mxyzptlk Registered Member

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    Mr Frog, this is new for me (or maybe I missed it?), and I'm really frightened now :eek:
     
  5. TheRollbackFrog

    TheRollbackFrog Registered Member

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    It's most likely new to most users as Developers tend not to make public statements about discovered design flaws. This information was garnered privately.

    Now don't get too scared. The flaws deal with certain system configurations... if you, like me, have very few problems with the app, you're probably in pretty good shape. Your statements have said you are in this category so I wouldn't feel too uneasy about all this........ YET :ninja:
     
    Last edited: May 22, 2015
  6. mxyzptlk

    mxyzptlk Registered Member

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    So as long as it has been working, and I don't make too many changes (how many is too many?) to my configurations, then I'd be ok ... for now.
    Do I get this correctly?

    (background echo: for now... now... now...)
    (Are we in a thriller movie?)
     
  7. TheRollbackFrog

    TheRollbackFrog Registered Member

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    YES... (YES... Yes... yes... yes)

    ...and as far as when there are too many changes, I don't have the details of the design "flaws" but since they primarily exist in the HOT and WARM restore areas, if you start seeing an inordinate amount of those types of failures, your system has probably reached the critical point of "changes." At this point, COLD restorations should be more than adequate, albeit a bit slow in comparison.

    ...and remember, these "deficiencies" have been in the product since Day #1 so it sounds like you're in pretty good shape as far as your system configuration is concerned. I also use a very uncomplicated system configuration (I don't have 12 different invasive Anti-virus/malware/rootkit/hack/adware/EXEnot applications running) and have had very little trouble with AX64... you should be good to go unless they break something while they're trying to fix something (which seems to happen a lot). Just pick the version that works best for you and meets your immediate requirements and stay there until you hear of some great success/breakthrough here in the thread... and even then be careful when testing :doubt:
     
  8. wajamus

    wajamus Registered Member

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    Hey guys,

    We shall be releasing a public beta this week. No exact date, but aiming for the 29 May.

    Thanks for your patience everyone. To those testing ax64 private beta, please send through as much info as possible regarding any issues you encounter.

    Thanks!
     
  9. bgoodman4

    bgoodman4 Registered Member

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    Good to hear waj and thanks for the update.
     
  10. Baca

    Baca Registered Member

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    Hi,I have just installed the trial version of AX64 Time Machine.
    I have tried to do a first back up but it keeps stalling around 20% the most it got to was 27%.
    Also when trying to re-boot it would not do so and i had to do it manually and then it took a
    very long time to bootup which never happened before installing AX64.
    I have only just refomatted and had very few programs installed which where running perfect,
    so i thought i would protect things by installing AX64 Time Machine.
    As anyone else had these problems and any ideas as to why i cannot backup to Ax64.

    Regards Baca
     
  11. twl845

    twl845 Registered Member

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    What version did you install?
     
  12. Baca

    Baca Registered Member

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    Hi twl845, I installed AX64 Time Machine Version 2.0.
    I have uninstalled and reinstalled but still i cannot get it to make a 1st backup, it keeps stopping around the 20% to 25%.
    In the status bar it still shows it as backing up c: but no further progress appears to be happening.
     
  13. wajamus

    wajamus Registered Member

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    Baca, kindly send us an e-mail to info@ax64.com. We will send you a private build that solves your problem.
     
  14. Baca

    Baca Registered Member

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    Thanks wajamus, Will send you a email.
    Regards Baca.
     
  15. wajamus

    wajamus Registered Member

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    Hi guys!

    We're pleased to release a public beta for V2 AX64 Time Machine. A notable new feature is the fast file search function in the backup browser. You can now search for your individual files quickly and restore them from within the backup browser, the function can be found in the top right hand corner.

    This is Build 624 and includes a tremendous amount of fixes and improvements:


    Bug: Backup of Volume is not working after format
    Bug: Merge Error C0FFFFF code 0
    Feature: Provide an export feature that will export the backup to VHD
    Feature: search function in backup browser
    Bug: Applications dont flush to disk during VSS
    Bug: Unable to backup error "C100000A code 0"
    Bug: No Bare Metal restore or backup of EFI volumes
    Bug: Have no source volumes
    Bug: Numerious restore failures
    Bug: Backup fails midway (Frozen)
    Bug: Next volumes failed to process: volume D: Cannot enumerate images
    Bug: Merge error Recovery partition
    Bug: Cannot save backup C1000000 Code 6
    Bug: Deleted a volume and recreated to then did an incremental. Should be full.
    Bug: Unable to restore a GPT volume over an MBR
    Feature: Allow users to restore to smaller volumes
    Bug: Cannot save backup parameters
    Bug: It seems there is a bug when changing between images fast. The app crashes
    Bug: MSR Partition - Merge Error C0FFFFF code 0
    Bug: Mount issues on some systems related to disk signature and group policy
    Bug: When bitmap is invalid and warm restore started a message box is shown, after it is closed an empty restore window remains
    Bug: TMcmd.exe /cmd=list Not Working
    Bug: Merge error code c1000104 code 87
    Bug on Restore: Error = 0xC1000000 WinError = 0x6, bSimpleRestore=TRUE
    Bug: Fix Memory and Handle leaks, heap corruption resulting in occasional app crashing
    Bug: Cannot enumerate the images - related to case of "My Backups" folder
    Bug: Bitmap invalid issue
    Bug: Not responding/Crash app when search within backup images
    Bug: Same volume is processed
    Bug: error 0xc00000023 after random backup stop
    BUG: Fast Restore from WinPE does Full Restore
    Bug: MBR Bare Metal Restore will not work if Boot partition is the same as system volume
    Bug: [Ticket #900] received merge error after windows unexpected shutdown
    Bug: Issue Backup stuck on preparing for 4 minutes
    Bug: Backup/Merge/Restore operations hung
    Bug: Shutdown or Restart while merge/backup can corrupt backups
    Bug: Disk errors are not handled correctly. Please show explicitly that the disk contains bad sector
    Bug: Restore failed error: -99968


    Known issues to be fixed:

    Bug: The volume descriptions do not match while restore
    Bug: Not all volumes are always being backed up
    Bug: Issues setting network folder location
    Bug: AXCMD has no progress of backup
    Bug: Make AX64 backup to volume GUID and not drive letter
    Bug: Remove the line from the backup window as per picture
    Bug: Multi-partition restore doesn't work
    Random Bug: Crash on UI thread


    The beta will expire in 10 weeks.


    You can download the bet here.

    Before installing, please remember to uninstall ax64, restart, then install this version.

    As this is a beta please use at your own risk and remember to backup your system!

    Thanks!


    For all bug reporting and feedback, please send your logs and information to: info@ax64.com

    To save logs, right click on systray (time machine icon) and click on create logs.

    Have a great weekend,

    Wajamus
     
  16. Baldrick

    Baldrick Registered Member

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    Hi Waj

    That is great news...am looking forward to trying this...but quick question; have you done anything to make AXTM usable on tablets? Have tried it on mine recently and whilst it installs OK it will not recognise the disk and so will not take a backup...or should I say that the backup starts but immediately finishes with nothing backed up.

    Am hoping that you can sort this as I think that AXTM will be great for the tablet market given how simple and light it is.

    Hoping to hear from you on this.

    Regards, Baldrick
     
  17. Peter2150

    Peter2150 Global Moderator

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    Sigh. Installed, still no hot restore. Did one back up and restore, and then tried another backup and system froze. I've removed and I am bowing out. This is still a program that doesn't even come up to Macrium 6 so I have to ask why I am spending time.
     
  18. wajamus

    wajamus Registered Member

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    Hi Baldrick,

    We're definitely looking at making it compatible with tablets. Thanks for your push for this.

    Hey Pete, we're removed hot restore for warm. Hot restore is removed due to its inherent flaws. So from your report - I'm assuming your restore went okay, but the system froze during a backup? This is the first report since the private beta that a user's system froze during a backup. It may not necessarily be related to AX64 - but of course it helps a ton if you send us your logs so we can investigate the problem in detail. We're ironing out the bugs as fast we can as you can see.

    Thanks guys,

    Waj
     
  19. Peter2150

    Peter2150 Global Moderator

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    HI Waj

    I am sorry, but I just uninstalled. I am backing away from testing TM because with the advent of Macrium Reflect v6, my incrementals are as fast as TM was with no tracking file issues, and the RDR restores are faster then TM warm or hot restores. I have to measure my time resource and this project has lost relevance for me. My apologies.

    Pete
     
  20. wajamus

    wajamus Registered Member

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    No thank you Pete for supporting AX64 all this time. We're really proud of the latest build, private testers haven't reported many bugs and we think this is the best version yet. It's a pity we couldn't grab those logs to see if your crash was related to tm or not.
     
  21. Rainwalker

    Rainwalker Registered Member

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    I own a registered v.2. I am thinking of trying this beta. At what point will I be required to pay for another license?
     
  22. oliverjia

    oliverjia Registered Member

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    LOL, how a freezing during AX64 backup not related to AX64? If Macrium Reflect could work properly on Peter's system, while AX64 could not on the same system, then clearly it's a AX64 problem. I don't think you really need the log file to confirm that.

    This is the most typical "control" experiment we do all the time in scientific research.
     
  23. zfactor

    zfactor Registered Member

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    so far for me this new build is not perfect but is much better than many of the previous ones. i also had it lock up during a restore. i then went ahead and shut it down restarted and tried one more time and this time it finished.
     
  24. MerleOne

    MerleOne Registered Member

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    Hi,
    Could you specify which build you are referring to ?
    Thanks.
     
  25. Kit1cat

    Kit1cat Registered Member

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    The new beta seems to be working ok on my Windows 7 system. Installed , backed up and restored my main drive with no problems. My only gripe is the speed of the warm restore, nearly 3 mins with a couple of small changes and this is backing up a small SSD drive to another SSD drive. Not a problem if using the program as a image program, but not so good as a Rollback replacement.

    "The beta will expire in 10 weeks." my copy is saying it's a trial version with only 5 day left?
     
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