This started recently and I have no idea why because at the time it started I hadn't installed anything or made any changes. I have Windows Vista Home Premium. Every time I boot I get a pop up that states Intel Alert Service has stopped working and shut down. I went to Add/Remove, clicked on the Intel Viiv and selected to change. But it isn't solving the problem. I have downloaded the Intel Viiv 1.7 but don't know if I should install it or not since it's not working to start with. Can anyone help, please?